Job Search and Career Advice Platform
  • Jobs
  • Headhunters
  • Free resume review
  • About Us
EN
1,843

Bilingue jobs in Mexico

Customer Experience Specialist

JATO Dynamics

Valle Hermoso
On-site
MXN 300,000 - 400,000
2 days ago
Be an early applicant
I want to receive the latest job alerts for “Bilingue” jobs

Taxi Growth & Operations Lead — Mexico

Uber

Ciudad de México
On-site
MXN 400,000 - 600,000
2 days ago
Be an early applicant

Specialist, Program Business Solutions and Analysis - 26030

World Wildlife Fund

Ciudad de México
Hybrid
MXN 500,000 - 800,000
2 days ago
Be an early applicant

Mexico HR Manager | Bilingual Recruiter & Payroll Lead

Mushiny Intelligence

Tenochtitlán
On-site
MXN 200,000 - 400,000
2 days ago
Be an early applicant

QA Lead: Six Sigma, AS9100 & ISO | Process Excellence

TE Connectivity Corporation

Tijuana
On-site
MXN 1,030,000 - 1,375,000
2 days ago
Be an early applicant
discover more jobs illustrationDiscover more opportunities than anywhere else. Find more jobs now

Bilingual Associate Account Manager - PT/EN

PowerToFly

Ciudad de México
On-site
MXN 515,000 - 859,000
2 days ago
Be an early applicant

Quality Assurance Lead – Six Sigma & AS9100

TE Connectivity Corporation

Tijuana
On-site
MXN 1,030,000 - 1,375,000
2 days ago
Be an early applicant

USMCA Trade Compliance Analyst

Lear

Ciudad Juárez
On-site
MXN 687,000 - 1,031,000
2 days ago
Be an early applicant
HeadhuntersConnect with headhunters to apply for similar jobs

GCFR - Customer Service Representative (Southeast) Remote-19

Resonance CX Partners

Estados Unidos
Remote
MXN 200,000 - 400,000
2 days ago
Be an early applicant

Accounts Payable Specialist

AMETEK

Nuevo Laredo
On-site
MXN 515,000 - 688,000
2 days ago
Be an early applicant

Senior Equipment Engineer, Automation Focus

Johnson & Johnson

Chihuahua
On-site
MXN 75,000 - 95,000
2 days ago
Be an early applicant

SENIOR EQUIPMENT ENGINEER (FIXED-TERM 12 MESES) (VARIAS POSICIONES)

Johnson & Johnson

Chihuahua
On-site
MXN 75,000 - 95,000
2 days ago
Be an early applicant

Google Ads Specialist

Intugo México

Hermosillo
On-site
MXN 200,000 - 400,000
2 days ago
Be an early applicant

Executive Chauffeur: Bilingual, Global Travel Support

North American Production Sharing de México, S.A. de C.V.

Tijuana
On-site
MXN 50,000 - 200,000
2 days ago
Be an early applicant

Senior Project Engineer: Lead Cross-Functional Engineering

Advanced Energy

Mexicali
On-site
MXN 1,374,000 - 1,718,000
2 days ago
Be an early applicant

Sr. Project Engineer

Advanced Energy

Mexicali
On-site
MXN 1,374,000 - 1,718,000
2 days ago
Be an early applicant

Customs Offset Claims Specialist – Section 232 Analyst

Lear

Ciudad Juárez
On-site
MXN 515,000 - 859,000
2 days ago
Be an early applicant

Customs Specialist - Offset Claims

Lear

Ciudad Juárez
On-site
MXN 515,000 - 859,000
2 days ago
Be an early applicant

Master Production Scheduler & Demand Planner (MPS/ERP)

AMETEK

Reynosa
On-site
MXN 772,000 - 1,117,000
2 days ago
Be an early applicant

Repair Service Center Master Scheduler

AMETEK

Reynosa
On-site
MXN 772,000 - 1,117,000
2 days ago
Be an early applicant

NMC Logistics Coordinator: Global Shipment Visibility & Support

Expeditors

Apodaca
On-site
MXN 200,000 - 400,000
2 days ago
Be an early applicant

Patient Care Coordinator

Solvo Global

Chihuahua
On-site
MXN 200,000 - 400,000
2 days ago
Be an early applicant

Bilingual Copywriter for Hospitality Real Estate Campaigns

Michael Page International México Reclutamiento Especializado S.A. de C.V

San Francisco Cheje
On-site
MXN 200,000 - 400,000
2 days ago
Be an early applicant

Customer Supply Chain Specialist - Mexico

Kids2

Ciudad de México
On-site
MXN 200,000 - 400,000
2 days ago
Be an early applicant

Senior Buyer

Watlow

Estado de México
On-site
MXN 200,000 - 400,000
2 days ago
Be an early applicant

Top job titles:

Administrativo jobsAbogado jobsEditor De Video jobsComedores Industriales jobsIngenieria Ambiental jobsVeterinario jobsChef jobsEducacion Fisica jobsIngenieria Civil jobsJefe De Almacen jobs

Top companies:

Jobs at TeslaJobs at OxxoJobs at FedexJobs at NikeJobs at Farmacias Del AhorroJobs at BayerJobs at American ExpressJobs at InnovasportJobs at Johnson & JohnsonJobs at Honeywell

Top cities:

Jobs in GuadalajaraJobs in MonterreyJobs in TijuanaJobs in Ciudad JuarezJobs in QueretaroJobs in PueblaJobs in Ciudad Benito JuarezJobs in HermosilloJobs in MeridaJobs in Aguascalientes

Similar jobs:

Call Center Bilingue jobs
Customer Experience Specialist
JATO Dynamics
Valle Hermoso
On-site
MXN 300,000 - 400,000
Full time
2 days ago
Be an early applicant

Job summary

A leading automotive data solutions provider is seeking a Customer Experience Specialist in Valle Hermoso, Mexico. This role bridges customer needs with our SaaS solution by providing timely technical and product support. Responsibilities include delivering expert technical support, leading training sessions, and managing customer interactions effectively. Candidates should have 2-5 years of experience in a customer-facing role, bilingual proficiency in English and Spanish, and strong problem-solving abilities. Enjoy a collaborative environment dedicated to ensuring customer satisfaction.

Qualifications

  • 2–5 years of experience in a customer-facing SaaS support role.
  • Proficient in managing relational databases with SQL.
  • Strong understanding of web technologies.

Responsibilities

  • Provide technical support for SaaS and legacy products.
  • Lead customer training sessions for product knowledge.
  • Manage support tickets from initiation to resolution.

Skills

Fluency in English
Bilingual proficiency in Spanish
Proficient in SQL
Strong critical thinking skills
Excellent communication skills

Tools

Microsoft Office Suite
Power BI
CRM systems
Jira Service Desk
Job description
About Us

JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Find out more about what we do here.

Our vision

Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision‑making and business results.

Role Overview

As a Customer Experience Specialist, you are the bridge between customer needs and JATO’s Software as a Service (SAAS) solution, delivering timely technical, product, and training expertise that builds trust and drives success. You provide technical and data support, demonstrate JATO solutions collaborating with Customer Experience, Commercial, and global teams during pre and after sales situations to ensure every interaction is seamless, every challenge is met, and every customer feels valued. Your mission: exceed expectations, elevate experiences, and help JATO become a trusted, long‑term partner.

Key Responsibilities
Troubleshooting & Issue Resolution
  • Deliver expert technical support for SaaS‑based and legacy product solutions, diagnosing complex data and user issues through root cause analysis, guided walkthroughs, and collaboration with internal teams for escalation and resolution.
  • Proactively identify high‑priority issues and elevate them to the appropriate technical teams to ensure timely resolution and minimize customer disruption.
Pre‑Sales Support, Customer Training & Enablement
  • Support SaaS‑based and legacy product demonstrations and training sessions as the technical expert during the Sales process and throughout customer lifecycle.
  • Lead engaging user training sessions and application walkthroughs to empower customers with product knowledge and best practices.
  • Create and maintain clear, user‑friendly support documentation and guides to enhance self‑service capabilities and drive product adoption.
  • Ensure every customer interaction is seamless and frictionless, fostering positive brand perception, customer advocacy, and long‑term loyalty.
  • Develop deep expertise in global and regional product offerings to deliver personalized guidance, dynamic support, and strategic recommendations tailored to customer needs.
Technical Support Operations
  • Manage and monitor support tickets from intake to resolution, ensuring timely updates and closure in alignment with customer‑defined SLAs.
  • Participant in User Acceptance Testing (UAT) for new product releases, validating functionality and ensuring readiness for customer deployment.
Onboarding & Implementation
  • Execute comprehensive onboarding plans that include technical setup, product training, and integration support to ensure successful customer implementation.
  • Assist customers with initial account configuration, data requirements, and platform integration, ensuring a smooth and confident start.
  • Collect and analyze customer feedback through structured surveys and informal conversations to identify opportunities for improvement across product, process, and service delivery.
  • Use customer journey frameworks and CRM tools to guide customers through pre‑ and post‑sale engagement, building strong relationships and driving long‑term success.
Key Requirements
  • 2–5 years of progressive experience in a customer‑facing SaaS solution technical support role.
  • 2+ years of experience in automotive, data solutions, or digital environment.
  • Fluency in English (written and verbal) is essential.
  • Bilingual proficiency in Spanish (written and verbal) is essential.
  • Proficient in Software as a Service (SaaS) cloud‑based software platforms.
  • Strong proficiency in SQL for managing and querying relational databases.
  • Solid understanding of web technologies including APIs, XML/JSON, and REST.
  • Proficient in IT tools and platforms, like Microsoft Office Suite, Excel, Power BI.
  • Familiarity with customer service platforms such as CRM systems, Jira Service Desk (JSD), and case management tools.
  • Proven ability to troubleshoot and resolve issues proactively and systematically.
  • Exceptional attention to detail and capable of resolving complex technical issues.
  • Strong critical thinking skills with ability to analyze problems and recommend effective solutions.
  • Demonstrated responsiveness and adaptability in dynamic environments.
  • Commitment to going above and beyond to meet customer goals and deliver added value.
  • Passion for customer success and ability to manage conversations within a customer‑centric and continuous improvement frameworks.
  • Excellent communication, presentation, and facilitation skills.
  • Strong collaboration skills with a team‑oriented mindset.
  • Self‑motivated, confident, and enthusiastic approach to work.
Our values

JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

  • 1
  • ...
  • 9
  • 10
  • 11
  • ...
  • 74

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

Job Search and Career Advice Platform

Empoweringjob seekers

Tools
  • Jobs
  • Resume review
  • Headhunters
  • Browse jobs
Company
  • About us
  • Careers at JobLeads
  • Site notice
  • Press
  • Reviews
Support
  • Help
  • Partner integration
  • ATS Partners
Social
  • JobLeads Blog
  • YouTube
  • LinkedIn
  • Instagram
  • Facebook
  • Privacy Policy
  • Terms of Use

© JobLeads 2007 - 2026 | All rights reserved