Jobs in Amiens, France

At Reverse Tech, we are on a mission to create, launch, and scale digital product brands in the health and wellness space. Our goal is ambitious – we aim to help 10 million people improve their health by 2026 through hyper-targeted, mass-scale brands. We specialize in subscription-based business models and pride ourselves on being results-focused, with no big egos, just big data.

What We Want to Achieve:

Our vision is to discover novel self-serve solutions to the world's greatest health problems, all while adhering to our core values. We are looking for a Payments Operations Manager to join our Reverse Tech remote team.

Responsibilities:

1. Manage payments operations and monitor all related activity, investigate/resolve discrepancies and suspicious activities.
2. Ensure seamless recurring billing processes, reduce payment failures, and enhance subscriber retention.
3. Perform data analysis to develop insights, identify growth and risk mitigation opportunities on the payments side.
4. Define OKRs, KPIs, SLAs and performance standards aligned with strategic needs to ensure results are delivered.
5. Work cross-functionally with a number of teams – including data, dev, growth, product, legal, finance, customer support, etc – to build integrations, products, drive process enhancements and resolve queries related to payments.
6. Project management of special projects and value-added programs in the operations area.
7. Build and own operational relationships with key partners such as our payment providers. Propose new product features or improvements, identify gaps, feature enhancements and opportunities.

The perfect candidate:

1. You are a payments expert with deep expertise in the subscription ecosystem and at least, 5 years of experience working as a PM leading core products.
2. Knowledge of and experience with payment technologies and subscription based products (app, web).
3. You feel comfortable in a changing environment and adapt easily.
4. You challenge yourself and others.
5. You’re a go-getter person who wants to grow up and achieve goals.
6. Ability to solve complex problems, assess risks, and carry out well-structured, data-informed reasoning.
7. Strong communication and interpersonal skills.
8. Proficiency in English both written and oral is a must.
9. You are able to communicate and collaborate efficiently not only within your team, but also with other teams and all relevant stakeholders.
10. A “get things done” mindset.
11. You are highly organized, able to make thoughtful but quick decisions, and apply them in an efficient manner.
12. Proven ability to successfully drive small- to medium-sized projects with external partners and cross-functional internal stakeholders.
13. Experience in owning and delivering business KPIs.
14. Independent: You don't need hand-holding to get things done but know when to ask for help.
15. Comfortable working outside of your comfort zone when you have to.
16. Focus on accomplishing big wins.

Valuable Experience:

1. Aware and can make sense of industry metrics like LTV, AOV or CPA.
2. Previous experience in e-commerce.
3. Ability to use query languages to answer basic product questions.
4. Ability to write simple scripts to demonstrate proof of concepts.
5. Experience within a high-growth tech startup is a plus.

Our Values:

• Care: We support and stand by our team members in any situation, ensuring that no one is left behind.
• Extreme Ownership: We take responsibility not only for tasks under our direct control but for anything that impacts our mission's success.
• Identification: We take pride in being part of something bigger than ourselves, with the goal of changing the world by helping people get healthier.
• Communication: We value honesty and direct language, fostering a culture free of politics.
• Performance: We believe in providing full freedom while striving for top-notch performance from everyone.
• Trust: We value the words and qualities of our team members, fostering an environment of trust and respect.

Benefits:

• 100% remote and flexible work hours.
• Top notch equipment (MacBook Pro or PC, you decide).
• Full-time or freelance opportunities.
• Learning from the best, including ex-Googlers and more.
• Unlimited growth prospects.
• Inclusion in a winning team.
• Competitive compensation.
• A fun, non-corporate atmosphere.

If you're passionate about Payments, have experience in Payments Operations, and are ready to join a dynamic, global team, we encourage you to apply. Help us shape the future of health and wellness through technology.

Learn more about us at https://www.reverse.tech/ and apply today to become a key player in our exciting journey.

*This position is offered as a Remote option, reach out to us to evaluate the options according to your location.