Parts Manager jobs in Brazil

• To assist Parts Manager in parts department's planning and budgeting to achieve sales and financial targets.
• To maintain the stock/inventory under the guidelines of management.
• To ensure the implementation of all the procedures/rules and quality/QMA audit.
• To assist the Parts Manager in preparation of departmental/individual targets and quality objectives.
• To ensure proper, efficient, and timely effective branch transfer of Parts.
• Monitoring and ensuring the Parts Advisors are following up customer orders.
• Ensuring a proper stocking of all parts annual/perpetual inventory and reporting to Parts Manager.
• Monitoring the stock levels minimum/maximum and reporting to Parts Manager.
• Analyzing and discussing with Parts Manager the monthly Stock structure and availability.
• To ensure the accessories and lifestyle displays and campaigns.
• To develop parts stockholding at levels to ensure first-time availability of parts at least 90%.
• Monitor continuously all factors affecting the operations and implement in a timely manner.
• Monitor continuously stock level to ensure minimum obsolete stock.
• To administer and resolve all customer parts inquiries and complaints in a competent and timely manner.
• Regular review of suitable training to ensure the process in development of parts personnel.
• Organizing proper and accurate receiving, booking, and binning of all consignment as per QMA/BMW guidelines.
• Supervise order & delivery dates, coordinate deadlines with parts sales, parts store, and EDP.
• Raising all claims of stock/excess, damages, or insurance to BMW and other suppliers.
• Follow up of claims reimbursement, ensuring the update of the system.
• Submitting reports, NPM, GRV, LPO, Costing, branch transfer, and claims for approval.
• Coordinate with whole sales coordinator and control the supply of wholesales order of whole sales customers.
• Provide excellent customer service, maintaining standards required to meet the business objectives.
• Drives customer satisfaction by translating dealership objectives to consistently meet and exceed their expectations.
• Promote AGMC to create public awareness of commitment to customer satisfaction & service excellence.
• Establish and maintain a participative and supportive team culture amongst all team members.
• Communicate clear performance objectives and individual performance targets to all team members.
• Inform the team on their operational performance through team meetings.
• Contribute to building a positive team spirit by building the team's commitment to the goals and objectives.
• Encouraging open & honest interaction & communication with all department and Department Manager for inspiring and promoting mutual benefits & respect towards achieving common goals in the best interest of the Company.
• Establish and communicate a compelling and inspired vision, create competitive winning strategies and plans, ensure dealership strategies are aligned with company objectives.

• Bachelor's degree in business administration or relevant field.
• 4-6 years experience as Assistant Parts Manager in a Dealership, preferably with luxury brands.
• Good Leadership and Communication skills.
• Technical knowledge in Parts operations.

Please note only shortlisted candidates will be contacted. Thank you for your interest in joining us!