Parts Consultant (Join our Talent Pool - Automotive Division)

We are on the lookout for Parts Consultant for our Automotive Division! If you have the passion for customer service and upselling, join our Talent Pool!

Core Responsibilities

• Handling of existing customers and development of new customers.
• Achieving set budget in terms of Sales revenue and GP.
• Maintains a high level of quality interaction with customers to develop and maintain good relationships with customers and develop new customers.
• Sell Parts and upselling accessories to customers.
• Promote parts awareness campaign, monthly offers, product groups and specification changes are cascaded to all parts sales staff.
• Follows up with a call, as the basis of building a long-term relationship with customers.
• Ensures accurate customer information, updates/records all the necessary information in Autoline.
• Prepares all required documentation as per standards.
• Actively maintains product knowledge, and competitive product knowledge.
• Tracks lost sales and pursues uncompleted sales to close sales to the required KPI conversion rates.

To be considered for this role, you must have:

• 3 to 5 years in sales roles
• Strong background and knowledge in parts
• Proven ability to work under pressure and to accomplish demanding targets
• Able to manage complex human relationships and culturally sensitive.
• Strong understanding of the local and regional market.
• MS Office skills