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• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
• Greet and seat customers and serve them in a professional, discreet, and personalized way.
• Acquire in-depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
• Consistently monitor the quality of food & beverage being served.
• Practice good customer relations and attend to customer complaints/queries satisfactorily.
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
• Responsible for all service preparations before, during, and after the service (mis-en-place and mis-en-scene).
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.