Jobs at Rotana in United Arab Emirates

Job Description
We are currently seeking passionate and dynamic guest-focused Marketing & Communication professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Marketing & Communications Executive, you are responsible for assisting the E-Commerce Manager in the effective implementation of marketing and promotional strategies for the positioning of the hotel as highly desirable to its identified target markets and within the parameters set by Rotana. In addition, you are responsible for assisting in the day-to-day operation of the department, whereby your role will include key responsibilities such as:

1. Maintain and implement an effective filing and administrative system for all matters related to the department.
2. Identify and maintain a comprehensive database of customers, sponsors, media, and any other potential client base for effective and targeted communication.
3. Formulate all correspondence related to the client base, media, sponsorship proposals, letters of thanks and appreciation, and any other required business correspondence.
4. Assist in maintaining an effective and updated file of the company's press kit, biographies, developments, and photography.
5. Handle all dissemination of information to the media and maintain effective working relationships with all members of target media, electronic and print, local, national, and international to encourage and maximize coverage of all events and promotions.
6. Assist in hosting members of the media, strategic partners, and clients at functions and events whenever required.
7. Assist with the production of all promotional material, including gathering of supporting data and collateral and briefing the advertising agencies and/or printers.
8. Assist in establishing effective relations with agencies to devise and maximize publicity materials (printed collaterals, radio campaigns, advertising, etc.).
9. Assist in managing the online content and imagery of Rotana and the property on rotana.com and in other publications, e.g., within the Intranet.
10. Monitor all media releases for Rotana, its properties, and for the competition.
11. Assist in managing effective direct marketing campaigns to identified target markets using either surface or electronic mailing means.

Skills

Education, Qualifications & Experiences
You should be an advertising, marketing, or communication graduate with preferable experience in a similar field. You must be computer literate with fluent and effective communication skills, verbal and written in English and Arabic.

Knowledge & Competencies
The ideal candidate will be a confident, outgoing, vibrant, and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentation and accounts records, while possessing the following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results