Waiter, Waitress

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description
We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress, you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience. Your key responsibilities will include:

1. Performing all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
2. Greeting and seating customers and serving them in a professional, discreet, and personalized way.
3. Acquiring in-depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
4. Consistently monitoring the quality of food & beverage being served.
5. Practicing good customer relations and attending to customer complaints/queries satisfactorily.
6. Maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
7. Responsible for all service preparations before, during, and after the service (mis-en-place and mis-en-scene).
8. Ensuring minimum wastage, breakage, and spoilage.
9. Actively using up-selling techniques to exceed guest expectations and increase revenue.

Desired Candidate Profile

Education, Qualifications & Experience:
You should ideally have a diploma/degree in hospitality or vocational training in food & beverage with previous experience as a Waiter / Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal skills, are essential.

Knowledge & Competencies:
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment, stay calm under pressure, have attention to detail, and should possess the following competencies:

1. Adaptability
2. Customer Focus
3. Recognizing Differences
4. Taking Responsibility
5. Teamwork
6. Understanding the Job

Education: Hospitality Management or Equivalent

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