Lobby Ambassador

Job Alert

• Offer consistently professional, friendly, warm and engaging service.

• Be available for Guests at all times as a point of contact.

• Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station.

• Play a vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests in queue, greeting guests on their way to breakfast and inquiring about their satisfaction, and bidding farewell to departing guests at the hotel main door.

• Use the Tablet Registration tool to register guests in queue while waiting for their turn to check-in at the Front Desk.

• Extend personal service and attention.