Service Adviser jobs in United States
Service Advisor (Automotive)
MHV Autohaus
Service Advisor: Car Care & Scheduling Pro
PESAT CTM SDN BHD
Proton Service Advisor (SERVICE)
PESAT CTM SDN BHD
Cantonese Customer Service Advisor I — Dynamic Support
Concentrix
Service Advisor
Sime Darby Motor Group
Discover more opportunities than anywhere else. Find more jobs nowAutomotive Service Advisor & Customer Experience
Sime Darby Auto Performance
Service Advisor (Klang Valley)
Sime Darby Auto Performance
Customer-Focused Service Advisor & Upsell Specialist
Sime Darby
Connect with headhunters to apply for similar jobsJOB TITLE: Customer Service Advisor
E-Infomedia Solutions
Auto Service Advisor - Customer Care & Service Sales
GB Motorcycles
Service Advisor
GB Motorcycles
Service Advisor (Automotive)
Penta Auto Sdn Bhd
Customer Service Advisor (Night Shift)
Frasers Group Asia
Service Advisor - Volkswagen
Federal Auto Holdings Berhad
Automotive Service Advisor: Customer-Focused & Growth
Future Vehicle Motor Sdn Bhd
Service Advisor
Future Vehicle Motor Sdn Bhd
Service Advisor (Automotive)
Job summary
A leading automotive service center in Kuala Lumpur is seeking a service professional to attend to daily service needs, handle customer inquiries, and prepare repair cost estimates. Strong customer service skills and at least 2 years of experience in the automotive industry are essential. Candidates should hold an automotive qualification and be proficient in both Bahasa Malaysia and English. This role offers a dynamic work environment with opportunities for professional growth.
Qualifications
- At least 2 years of working experience in related field, preferably from the automotive industry.
- Capable of preparing repair cost estimates and providing updates to customers.
- Ability to handle customer complaints efficiently.
Responsibilities
- Attend to daily service needs and walk-in inquiries.
- Promote service and part sales through promotional activities.
- Monitor spare parts back orders for timely resolution.
Skills
Education
Attend to daily service needs and walk-in inquiries, ensuring the highest level of response and attention.
Handle customer complaints with efficiency, aiming for high customer satisfaction levels.
Work independently to prepare repair cost estimates, follow up on work progress, and provide updates to customers.
Promote service and part sales, actively participating in service promotional activities and campaigns.
Monitor and follow up on spare parts back orders to ensure timely resolution.
Collect payments from customers in a professional and courteous manner.
Perform additional duties as assigned by your superior.
Possess Automotive / Mechanical qualification with SPM/MLVK/Diploma or equivalent.
At least 2 years of working experience in related field & preferably from automotive industry.
Strong customer service skills with the ability to address customer concerns effectively.
Ability to work independently and collaboratively within a team.
Proficient in both Bahasa Malaysia and English; Mandarin proficiency is an added advantage.
Notes: Add expected salary to your profile for insights
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.