ES
505
puestos de Service Adviser en Malasia
Service Advisor
Career Wise
Seberang Perai
Presencial
MYR 100.000 - 150.000
Hace 5 días
Sé de los primeros/as/es en solicitar esta vacante
Quiero recibir las últimas vacantes disponibles de puestos de “Service Adviser”
Mobile Service Advisor - Cantonese (Penang Based)
TP
Ipoh
Presencial
MYR 100.000 - 150.000
Hace 6 días
Sé de los primeros/as/es en solicitar esta vacante
Junior & Senior Service Technician
Bry-Air (Malaysia) Sdn Bhd
Masai
Presencial
MYR 20.000 - 100.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante
Field Service Technician – Machinery Install & Maintenance
Bry-Air (Malaysia) Sdn Bhd
Masai
Presencial
MYR 20.000 - 100.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante
Senior Database Service Engineer | Oracle RAC, On-Prem & Cloud
Singtel Group
Kuala Lumpur
Presencial
MYR 60.000 - 80.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante
Descubre más oportunidades que en ningún otro sitio. Accede a más vacantesCustomer Service Specialist
WhiteCrow Research
Penang
Presencial
MYR 40.000 - 50.000
Ayer
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Airport Information & Customer Service Specialist
Malaysia Airports Berhad
Miri
Presencial
MYR 20.000 - 100.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante
HR Operations Lead — Employee Services Specialist (Workday)
Dyson Benelux
Pasir Gudang
Presencial
MYR 150.000 - 200.000
Ayer
Sé de los primeros/as/es en solicitar esta vacante
Entra en contacto con cazatalentos para acceder a vacantes similaresDialysis Equipment Service Specialist
VISION BIOMED SERVICES SDN. BHD.
Selangor
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MYR 20.000 - 100.000
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Siemens Mobility
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Presencial
MYR 156.000 - 236.000
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Siemens Mobility
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Maintenance Engineer: SAP-Driven Plant Maintenance
IOI Acidchem Sdn Bhd
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MYR 150.000 - 200.000
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IOI Acidchem Sdn Bhd
Penang
Presencial
MYR 150.000 - 200.000
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EMO LOGISTICS MALAYSIA SDN. BHD.
Port Klang
Presencial
MYR 20.000 - 100.000
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Operation & Maintenance Technician (Sitiawan, Perak)
Solarvest
Sitiawan
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MYR 20.000 - 100.000
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Rolls-Royce
Kuala Lumpur
Presencial
MYR 100.000 - 150.000
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Akiem
Malacca City
Presencial
MYR 20.000 - 100.000
Ayer
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Maintenance Engineer: Maximize Uptime & Performance
Sanctuary Health Sdn Bhd
Ipoh
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MYR 45.000 - 67.000
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Maintenance Engineer
Sanctuary Health Sdn Bhd
Ipoh
Presencial
MYR 45.000 - 67.000
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Sé de los primeros/as/es en solicitar esta vacante
Senior Employee Services Admin & Onboarding Specialist
Dyson
Pasir Gudang
Presencial
MYR 50.000 - 80.000
Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante
Maintenance Engineer (H/F) - SAFRAN LANDING SYSTEMS MALAYSIA SDN. BHD.
AEROCONTACT.COM
Sime Darby Plantation Ladang Salak Divisyen Sendayan
Presencial
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Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante
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SD Guthrie Berhad
Selangor
Presencial
MYR 50.000 - 75.000
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Sé de los primeros/as/es en solicitar esta vacante
Senior HR & Employee Services Specialist
Dyson
Johor Bahru
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MYR 150.000 - 200.000
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Service Advisor
Career Wise
Seberang Perai
Presencial
MYR 100.000 - 150.000
Jornada completa
Hace 5 días
Sé de los primeros/as/es en solicitar esta vacante
Descripción de la vacante
A leading automotive service provider in Penang seeks a Volvo Brand Ambassador. This role focuses on achieving sales targets and delivering high-quality customer service. Key responsibilities include promoting services, ensuring compliance with SOPs, and maintaining customer satisfaction. Candidates should possess a qualification in Automotive Engineering and have a minimum of 3 years' experience in a similar role. Strong communication skills and technical knowledge are essential to succeed in this position.
Formación
- Minimum of 3 years experience in a similar capacity dealing with premium automotive brands.
- Excellent command of both written and spoken English.
- Proven track record in previous companies.
Responsabilidades
- Achieve Sales and Throughput target through aggressive selling.
- Promote sales of parts or service to customers.
- Ensure high customer retention by providing a premium service experience.
- Conduct post-follow-up calls to show care and interest in customer feedback.
- Ensure 100% compliance to all Standard Operating Procedures (SOPs).
Conocimientos
Strong technical knowledge
Customer handling skills
MS Office
Ability to cope well under pressure
Confident and dynamic
Educación
Recognized Degree/Diploma/Certificate in Automotive Engineering or equivalent
Descripción del empleo
- Volvo Brand Ambassador. Project the positioning of Volvo as premium automotive brand.
- Strive to achieve key business goals and objectives. Throughput, P&A Revenue, CEM.
- Ensure high customer retention by providing a high-level, premium service experience.
- Close monitoring and follow-up of WIPs to meet committed deadlines.
- Ensure that all customer concerns/ complaints are being attended, handled and solved amicably.
- Ensure 100% compliance to all Standard Operating Procedures (SOPs) and meet TUV/ISO requirements.
- Conduct post-follow-up calls to show care and interest in the customer's feedback.
Job Description:
- Achieve Sales and Throughput target through aggressive selling.
- Promote sales of parts or service by professionally recommending or suggesting the extra or preventive service/parts replacement to all customers coming in for repair or scheduled maintenance.
- Projects a professional appearance daily with well-groomed appearance, uniform.
- Call customers to advise them about service changes or car pick-up times.
- Constant monitoring of work in progress and updating customer delivery pick up status.
- Accurately writing up the repair needs, by repeating/explaining the work to be done
- Ensure smooth and pleasant reception, introduce active and non-active customer to ownership experience.
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
- Adhere process set by Principal and Dealership
- Follow the 7-step Volvo Repair Maintenance Process (VRM).
- Ensure step-by-step document preparation from the start of the customer's receipt process until vehicle delivery.
- Ensure customer follow-up is done within 72 hours after vehicle delivery.
- Constant monitoring of the courtesy car's availability and maintenance
- Ensure the veicle intake is based on the capacity bay plan.
- Adhere to warranty, goodwill, and insurance processes to ensure no chargebacks.
- My mobile learning target needs to be at least 90% complete.
- Ensure RO closing hours are within 7 days after job completion.
- Achieve enhanced customer satisfaction by providing a thorough explanation and pursuing a survey participation.
- Ensure customer expectations are met by ensuring jobs are done right the first time.
- Constant monitoring of customer survey participation.
- Remind customers during repair follow-up to participate in the survey.
- Ensure the sample size received is larger than the monthly target set.
- Ensure car service OSAT survey results achieved more than 80%.
Pre-requisites:
- Possess a Recognized Degree/Diploma/Certificate in Automotive Engineering or equivalent.
- Possess strong technical knowledge and customer handling skills.
- Minimum of 3 years experience in a similar capacity, preferably dealing with premium automotive brand (s).
- Proven track record in previous companies.
- Excellent command of both written and spoken English.
- Confident, dynamic, and highly customer-oriented with positive attitude.
- Pleasant personality.
- Ability to cope well under pressure.
- Able to work effectively with MS Office.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.