Telecommunication Engineer jobs in United Kingdom

EXCLUSIVE NETWORKS| Introduction

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

Our benefits include:

• 24 days holiday plus Bank holidays, increasing with service
• Your birthday off
• Volunteer Day
• Hybrid Working
• Ongoing learning and development
• Health care scheme
• 5% Matched pension scheme
• Beer fridge Friday and quarterly social events
• Cycle to work scheme
• Free parking
• Enhanced maternity and paternity leave and more...

DUTIES AND RESPONSIBILITIES

The Consulting Systems Engineer for Data delivers exceptional value using a consultative approach to solution design, implementation, and optimisation that precisely meets the customer's business and technical needs. In guiding and delivering Professional Services engagements with expert knowledge, clear documentation, and a creative approach to problem solving, the Consulting Systems Engineer ensures that we achieve the desired outcome. The vendor and industry accredited professional provides expertise in storage and data protection technologies to ensure that our solutions are efficient, scalable, reliable, and secure.

As the Consulting Systems Engineer, you will:

• Presales Support:
  
  • Work closely with the sales and partner teams to understand customer requirements,
  • Create technical solutions and define Bill of Materials (BoM),
  • Provide technical presentations and product demonstrations to customers and prospects,
  • Develop customized solutions based on client specifications, business objectives, and product capabilities,
  • Assist in the preparation of proposals, quotes, and technical documentation,
  • Support the preparation of technical responses to requests for proposals (RFPs) and requests for information (RFIs), ensuring the alignment of our solutions to customer specifications,
  • Respond to customer inquiries and provide clear technical explanations regarding product features and benefits.
• Solution Delivery and Support:
  
  • Collaborate with customers to understand their technical and business challenges, designing tailored solutions that align with their goals while showcasing the power of the vendor's solutions,
  • Define migration and implementation plans, Scopes of Work (SoW) and engineering standards to ensure successful product installation, integration, and configuration,
  • Lead the design, setup, and management of Proof of Concepts (PoCs) and pilots to demonstrate the functionality and benefits of vendor products in real-world environments,
  • Technical escalation when required to troubleshoot complex issues with storage systems, including hardware, software, and network connectivity problems, and provide efficient solutions to problem determination.
• Product Expertise:
  
  • Staying up to date with industry trends, market developments, and emerging technologies to give Exclusive Networks competitive advantage,
  • Provide expert-level support and guidance on storage and data security technologies, including but not limited to solutions based on NetApp, Druva, and Rubrik.
• Skills Development and Knowledge Transfer:
  
  • Developing and implementing training and enablement plans to broaden Presales, Professional Services, Technical Support, and Training Services to increase capacity and capability on Palo Alto Networks vendor products,
  • Conduct internal training and product awareness sessions for the sales team on product features, functionality, and use cases,
  • Act as a subject matter expert (SME) for technical questions and provide guidance to colleagues as needed.
• Collaboration and Communication:
  
  • Working closely with internal teams including Vendor, Marketing, Presales, Services, and Operations, to ensure alignment and support for channel activities,
  • Communicating effectively with partners to address issues, provide feedback, and share best practices,
  • Attending Exclusive Networks & vendor events.

QUALIFICATIONS AND EXPERIENCE

The ideal Sales Consulting Engineer:

• Strong hands-on experience with data storage vendors such as NetApp,
• At least 3-5 years of hands-on experience working with NetApp storage solutions (ONTAP, AFF, Cloud Volumes, etc.),
• Strong knowledge of data storage technologies and cloud storage architectures,
• Experience with storage area networks (SAN), network-attached storage (NAS), and data replication along with a working understanding of storage protocols like NFS, CIFS, iSCSI, and FC,
• Proven experience with troubleshooting and supporting complex storage environments,
• A passion for helping existing and potential partners,
• Willingness to travel to customer, partners, attend conferences, trade shows, and other events.

WHO ARE EXCLUSIVE NETWORKS?| About the company

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.