Complaints ofertas em Itália

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London, United Kingdom

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99274ca9792b

97

11.03.2025

25.04.2025

We have an excellent opportunity for an experienced, caring and compassionate Registered Manager to play a key role in a newly launched technology supported provider of domiciliary and live-in care in Southwest London. This is a fantastic opportunity to be involved from the start, shaping client focused culture and ways of working, as well as supporting recruitment and opening further branches.

About the organisation
Our client has received significant funding to invest in a premium healthcare at home service to their private clients, supporting them in living as independently and meaningfully as possible in their own homes for as long as they wish.

This is a fantastic opportunity for an existing, business focused Registered Manager to play a key part in an independent non franchised start-up looking to be a leading care provider through appropriate use of technology, better pay, carer retention rates and career progression.

About the Role

As a Registered Manager you will manage and maintain our clients relationship with the CQC, helping to work toward an Outstanding service, establish personalised care services and put in place policies and procedures to deliver a premium service to privately funded clients. Your responsibilities will include:

• Managing the growth and development of the organisation
• Ensuring there are sufficient suitably qualified staff allocated appropriately to meet service user needs at all times
• Managing recruitment, induction and training
• Undertaking care activities as necessary, modelling the highest standards to other staff
• Managing the day-to-day functionality of the care service, including setting effective and sustainable rotas
• Implementing company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
• Being responsible for the safe delivery of the service in line with legislative requirements, company policies and procedures
• Maintaining records and reporting systems to ensure the effective running of the business
• Managing, resolving and recording complaints and incidents
• Carrying out investigations relating to the quality of the service and use findings to make improvements
• Working flexibly to ensure the safe delivery of the service
• Applying excellent communication skills with clients, their families and representatives, staff and other health and social care professionals
• Promoting the rights of each client and keep their wishes at the centre of their care and support
• Completing regular monthly audits of client and carer files
• Carrying out annual appraisals and monitoring of staff performance
• Identifying ongoing training needs and ensure staff are up to date with current best practice
• Leading, managing, supporting and mentoring staff

About You

To be successful in the role of Registered Manager, you must have previous experience working in domiciliary care rather than care homes as a Registered Manager and be / have:

• Level 5 Diploma in Leadership and Management for Adult Care, or equivalent
• Strong leadership skills and the ability to motivate others
• Good English, numeracy and digital skills
• The ability to think strategically
• Good project management and organisational skills
• Strong experience working in a social care or health role
• Previous experience as a care coordinator would be advantageous

About the Rewards

As a Registered Manager you will receive an excellent salary of £40,000 - £55,000 per annum depending on experience plus: