Maintenance Manager

Marriott International; Bournemouth; On-site; GBP 30,000 - 50,000; Full time

Job description

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Job Description

The Role:

As Maintenance Manager, you will manage all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. You will be accountable for managing the departmental consumables and utilities budget as well as capital expenditure projects. You will ensure that preventative maintenance plans are in place to maintain the product and support energy conservation. You will be responsible for maintaining regulatory requirements and lead the emergency response team for all facility issues.

You will be responsible for, but not limited to:

• Ensure building and equipment licenses and certifications are current
• Maintain property life safety systems, firefighting equipment, sprinkler systems and alarm systems
• Inspect guest rooms to ensure they are ready for guests arrival prior to being handed back to front office
• Deliver memorable guest experiences which support in driving Intent to recommend scores
• Monitor and analyze guest satisfaction survey results to ensure these continually improve
• Work alongside front office and housekeeping to ensure rooms are ready for arrival
• Ensure the team action and rectify any maintenance issues which are reported
• Ensure hotel and team are using Transcendent Maintenance system
• Ensure all guest complaints are resolved in a timely manner and logged correctly
• Anticipate guest needs to deliver an above and beyond experience
• Empower employees to provide excellent customer service experiences
• Prepare departmental rotas, ordering and payroll in line with budget
• Manage the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems
• Manage and control heat, light and power and recommend current best methods for energy conservation and economical facility operations
• Develop specifications and requirements for service contracts and administer such contracts to support building needs
• Distribute preventive maintenance and repair work orders and monitor timeliness and quality of completion
• Develop a long-term plan for preventative maintenance and asset protection and oversee execution of plan.
• Contact contractors for bids and supervise construction to ensure timely completion of projects within budgetary guidelines
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
• Select and order or purchase new equipment, supplies, and furnishings.
• Assist other departments, wherever necessary and maintain good working relationships within the whole hotel
• Recruit, train and develop maintenance team members and support in developing our next maintenance manager
• Comply with hotel security, fire regulations and all health and safety legislation

Our Ideal Candidate:

You will have a proven track record in a similar role within a hotel environment along with experience in coaching and developing team members.

You will have a warm people-oriented demeanor, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.

Perks you deserve:

We'll support you in and out of the workplace by offering:

• Bonus Scheme
• Private Medical Cover
• Pension and Life Assurance
• 23 days holiday increasing with service
• Annual Performance Review pay
• Uniform, meals on duty and free car-parking provided
• Employee Assistance Program
• Comprehensive Training and Development program

If this sounds like the perfect role for you, please email [e-mail] to discuss the role further and share your CV or apply online.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.