Business Administration jobs in United States

Our client is a well-established training provider based in Hull but working across Lincolnshire and East Riding, providing apprenticeship and traineeship programmes. Due to the expansion and forward-thinking direction of the company, they are looking to recruit a Business Administration and Customer Service Programme Tutor Assessor. No teaching experience required, but you would need to be a Strong Business Administrator who has good working knowledge of Excel, Pivot Tables, and Data.

Purpose of the role:

The purpose of this role is to engage learners and employers in learning programmes, delivering high-quality teaching, learning, assessment, and support to enable high levels of learner achievement, completion, and progression.

Responsibilities:

1. Plan and deliver teaching, learning, and assessment with learners through individual and group arrangements.
2. Ensure learning programmes meet the requirements of awarding bodies and funding bodies and that quality and performance targets are achieved.
3. Develop professional working relationships with employers, learners, and other key stakeholders.
4. Support the recruitment of employed and unemployed young people and adults to learning programmes, generating new business opportunities within programmes, ensuring learner caseload is maintained.
5. Monitor learner attendance, achievement, progression, and satisfaction.
6. Actively participate in all quality improvement processes.
7. Maintain learner records to ensure they meet internal quality standards and the requirements of awarding bodies and funding bodies.
8. Produce accurate and timely reports for all programmes.

Competencies and Skills:

1. Understands the principles of administration, business document production, and information management.
2. Excellent literacy and numeracy skills.
3. Experience in Business Administration and Customer Service.
4. Ability to make effective decisions based on sound reasoning and deal with challenges.
5. Good planning and organisational skills.
6. Comfortable using multiple IT packages and systems.
7. Ability to follow all organisational policies and procedures and contribute to their review and development.
8. Committed to personal development, including, where appropriate, undertaking the required CPD to maintain occupational competence and professional status.

Qualifications:

Must have achieved or be willing to achieve DTLLS/CertEd or the Level 5 Diploma. In addition, where occupational competency qualifications will be delivered within the role, you must hold or be willing to achieve the assessor award (D32/33/A1/CAVA).

The job holder must be occupationally competent, having achieved the relevant qualifications in the sector in which they deliver.

If this sounds like the role for you, apply now!