Administration Manager jobs in United Kingdom

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Pensions Administration Manager

Senior Consultant

Portsmouth

Hybrid

Full Time

Permanent

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential.

Our Pensions Administration business continues to grow and we are now looking for an experienced Administration Manager to join our vibrant Portsmouth office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a role.

A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over £1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.

The Team

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.

The Role

As a Pensions Administration Manager with XPS you will:

• Oversee day to day management of client relationships with trustees and corporate clients, and participate in trustee and client meetings.
• Ensure provision of high-quality pension administration and consultancy services.
• Participate in strategic business changes.
• Provide expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
• Oversee the project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees' reports and accounts. Ensure projects are fully monitored and completed in line with customer and legislation requirements.
• Take responsibility for all aspects of admin billing, in conjunction with Operations Manager and/or Client Manager. Ensure all recorded admin time is billed or accrued by the monthly deadline, all chargeable work is correctly recorded on the time recording system and billed as soon as possible, and all bills are issued and payment received on time.
• Train colleagues with less experience in the team.
• Manage total workflow for the designated team, including workload allocation, prioritisation and ensuring delivery in line with client expectations, legal timescales and service level agreements (SLAs).
• Have formal staff management and mentoring responsibilities.
• Lead non-client activities, conduct internal audits, be alert to potential improvements in pensions administration processes, quality improvement and implement changes.

Your profile

Essential Criteria

• Significant experience dealing with DB schemes within the pensions industry
• Expert knowledge on pension administration activities and legislation
• Previous supervisory, leadership and management experience
• Project management experience
• Knowledge and experience of MS Office Products such as Excel and Word (or similar)
• Strong organisation skills
• Excellent interpersonal skills
• A completed or progression within a relevant pension's qualification (applicant's deemed qualified by experience will also be considered)

What we offer:

Find out more about Life at XPS

Find out more about Our People Approach

We offer an attractive reward package, typical benefits can include:

• Competitive salary
• Participation in annual discretionary Bonus Scheme
• 25 days holiday plus flexibility to buy or sell holiday
• Flexible Bank holidays
• Pension scheme, matching contribution structure
• Healthcare cash plan
• Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
• Life Assurance cover, four times basic salary
• XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
• Employee Assistance Programme for you and your household
• Access to a digital GP service
• Paid volunteering day when participating in Company organised events
• Staff referral scheme when you introduce a friend to XPS

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.

Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.

The successful candidate will need to demonstrate the following requirements:

• Right to Work confirmation
• DBS Disclosure check
• Employment or educational references covering five years
• Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.

XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.