Quality Assurance jobs in Canada

Strategy Operations Lead

Description -

We are seeking a dynamic and experienced Operations Strategy Lead to join our team. This role will play an essential part in supporting the newly formed HP Platform and Print Software organization by working with the leadership team and broader organization to define and deliver HP’s strategic priorities and plan. You will provide critical support in driving our organization’s vision, goals, and initiatives.

The role supports strategy planning, execution, and goal setting by analyzing market trends, competitive landscapes, and internal operations to formulate, implement, and monitor strategic plans that lead to sustainable business growth and improved performance. You will also be responsible for driving results and delivery through ongoing interactions and meetings, as well as through a more structured weekly, monthly, and quarterly operating cadence. You will be constantly operating at the rhythm of the business, critically contributing to its success.

We are looking for a versatile individual with strong strategic planning, program management, and operational skills who can navigate complex environments and influence stakeholders at all levels. If you are a dynamic and proactive leader with a passion for driving organizational excellence, we invite you to join our team and play a pivotal role in shaping the future of the Technology and Innovation Organization.

Responsibilities:

1. Strategic Planning: Partner with stakeholders to define and execute the platform's strategic objectives, ensuring alignment with the organization's overall goals and priorities.

2. Project and Initiative Management: Drive and/or support key platform projects and initiatives from inception to completion, driving cross-functional collaboration and ensuring timely delivery of outcomes.

3. Stakeholder Engagement: Act as a liaison between the stakeholders and internal/external stakeholders, fostering strong relationships and facilitating effective communication.

4. Performance Monitoring and Reporting: Develop and implement mechanisms to track and evaluate the performance of the platform against strategic goals and key performance indicators (KPIs), providing regular updates and insights to the platform executive.

5. Decision Support: Provide analytical support and strategic guidance to stakeholders in decision-making processes, leveraging data-driven insights and industry best practices.

6. Operational Efficiency: Identify opportunities to streamline and optimize operations, processes, and workflows, driving continuous improvement and efficiency gains.

7. Risk Management: Assess and mitigate risks associated with initiatives and operations, proactively identifying potential issues and developing contingency plans.

8. Special Projects: Lead or participate in special projects and initiatives as assigned by the stakeholders, contributing to the achievement of broader organizational objectives.

9. Stakeholder Meetings: Help facilitate meetings, including running staff meetings, working sessions, and workshops. Assist the team by preparing agendas, taking notes, assigning action items, and following them through to completion.

Education & Experience Recommended:

• Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience.

• Typically has 7+ years of work experience, preferably in strategic management, strategic planning and implementation, consulting, market research, or a related field.

Preferred Certifications:

• Project Management Professional (PMP) Certification

Knowledge & Skills:

• Strong written and verbal communication skills; ability to draft polished slides.

• Strategic and methodical thinker that connects the dots between company priorities and broader macro trends.

• Collaborates effectively with others but can also work independently with minimal guidance.

• High level of maturity and comfort interacting with senior executives.

• Strong quantitative skills combined with great attention to detail.

• Experience with reading and understanding financial statements is valued.

• Ability to prioritize multiple time-sensitive workstreams and manage sensitive information with discretion.

• A can-do positive attitude and enthusiasm for TIO’s software mission.

Cross-Org Skills:

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope: Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making processes.

Complexity: Responds to moderately complex issues within established guidelines.

Disclaimer: This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.