Customer Success jobs in United Kingdom

Full-time, Remote

Location: Argentina, Chile, South Africa

Salary: ZAR 150k - ZAR 360k

The Rapid Pioneers Group has a portfolio of over 30+ companies in the consumer and B2B technology space employing over 11,000 employees in its holding. We’re building a community of talent with a focus on marketing and creatives. We’re partnering with fast-growing European start-ups giving opportunities to talented Content Marketers to be part of shaping the world of consumer products through their creative work.

Our team is great, but you can help make it better. As the Social Media Manager, you will play a crucial role in expanding our brand's presence and engagement across various social media platforms. In addition to managing our TikTok, LinkedIn, Instagram, and Twitter accounts, you will develop and execute innovative social media strategies that align with our company's mission and values. This role is available remote. You can work from anywhere.

1. Support our marketing leader in developing and implementing a comprehensive social media strategy across TikTok, LinkedIn, Instagram, and Twitter.
2. Create engaging, original content tailored to each platform's audience and best practices.
3. Monitor and analyze social media metrics to optimize performance and report on ROI.
4. Collaborate with cross-functional teams, including marketing, product, and customer success, to ensure consistent messaging and branding across all platforms.
5. Stay up-to-date with the latest social media trends, features, and best practices, and adapt our strategy accordingly.
6. Engage with our audience by responding to comments, messages, and mentions in a timely and professional manner.
7. Identify and pursue opportunities for partnerships, influencer collaborations, and user-generated content.
8. Develop and maintain a content calendar to ensure a consistent posting schedule across all platforms.
9. Provide regular reports on social media performance and make data-driven recommendations for improvement.

1. 3-5 years of experience managing social media accounts for a brand or agency.
2. Proven track record of growing social media followings and engagement.
3. Excellent writing and communication skills, with the ability to adapt tone and style for different platforms and audiences.
4. Strong understanding of social media metrics and analytics tools.
5. Proficiency in graphic design and video editing tools, such as Adobe Creative Suite.
6. Ability to work independently and collaboratively in a fast-paced environment.
7. Passion for staying up-to-date with the latest social media trends and best practices.

If you are a creative, data-driven social media professional with a passion for crafting engaging content and building communities, we'd love to hear from you. Join our team and help us create amazing experiences for people everywhere they go.

Compensation Range: ZAR 150K - ZAR 360K