Hertz is the worldwide market leader in car rental and leasing, operating since 1918 with over 7,000 locations in more than 150 countries, managing over 700,000 vehicles globally.
The Hertz UAE franchise, established in 1993, is the top car rental and leasing company in the UAE, featuring the largest purpose-built rental facility in the Middle East and the youngest fleet in the market. We are currently looking to recruit an experienced Customer Service Supervisor to be based in Dubai.
The job purpose is as follows:
To ensure a high level of customer satisfaction and enhance the brand image to meet and exceed set standards. To ensure compliance with counter procedures and documentation so that every customer transaction and vehicle movement is accurately accounted. To maximize rental revenue by exploiting sales opportunities at the rental location.
Main duties:
To be successful in this role, you will have:
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.