Restaurant Supervisor

We are looking for an experienced and customer-focused Restaurant Supervisor to join our team in Dubai. The ideal candidate will oversee daily restaurant operations, ensure excellent customer service, and manage staff to maintain high service and hygiene standards.

Key Responsibilities:

• Supervise and coordinate restaurant operations to ensure efficiency and customer satisfaction.
• Train, manage, and motivate restaurant staff to provide excellent service.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer inquiries, complaints, and special requests professionally.
• Monitor inventory and order food, beverages, and supplies as needed.
• Maintain cleanliness and organization in dining and kitchen areas.
• Assist in planning and executing promotional activities to boost sales.
• Prepare reports on sales, customer feedback, and staff performance.
• Work closely with management to implement policies and improve service quality.

Requirements:

• Education: Diploma or Bachelor's degree in Hospitality, Hotel Management, or a related field.
• Experience: Minimum 3-5 years of experience in a supervisory role in a restaurant, café, or hospitality sector.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent customer service and problem-solving skills.
  • Knowledge of restaurant operations, food safety, and hygiene standards.
  • Ability to work in a fast-paced environment and handle pressure.
  • Proficiency in Microsoft Office and POS systems.
• Language: Fluency in English is required (Arabic is a plus).
• Availability: Willing to work in shifts, weekends, and public holidays.

Benefits:

• Competitive salary package
• Health insurance and annual leave
• Meals provided during working hours
• Career growth opportunities