Cafe Barista à Émirats arabes unis

To serve our guests in accordance with Anantara standards of food and beverage quality presentation and sanitation in a gracious and professional manner.
To display the best of our national hospitality and professionalism with guests.
To take pride in all facets of service quality appearance and cleanliness in yourself and your area of responsibility.
To understand and adhere to Beverage Department Standard Operating Procedures and to always be looking to recommend improvements to those procedures.
To professionally set up bar at the start of opening including liquor icing glassware juices and garnishes.
To process drink orders in proper calling order to check for correct number of drinks and manage billing quickly and efficiently.
To make all cocktails in accordance with Anantara Resorts & Spas standard beverage manual using full standard measures.
Barman will receive and check liquor against previous shifts requisitions. Any discrepancies with the receiving order should be brought to the attention of the F&B Supervisor.
To manage security in the work area and at no time to leave the bar area unless properly relieved by a colleague.
Assist with cleanup mopping floors removal of cans and bottles general cleaning of rails and counters removal of melting ice in bins.

Qualifications:

• Minimum 2 years Bartending experience in luxury hotels / resorts.
• High school degree or its equivalent.
• Impeccable wine, beer, and cocktail knowledge.
• Passion for Food, Beverage, and providing excellent customer service.
• Ability to multitask.
• Excellent knowledge of mixing, garnishing, and serving drinks.
• Positive attitude and excellent communication skills both oral and written.
• Multilanguage is an advantage.
• Ability to keep the bar organized, stocked, and clean.

Additional Information:

• Prompt and courteous delivery of all orders maintaining a positive image through all guest contact and cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders.
• During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well-trained staff.
• Open and close shift in accordance with Managers Checklist.
• Train, maintain, and enforce all Anantara Service Standards.
• Properly execute revenue and check control procedures on shift.
• Maintain a safe and sanitary work environment for all Associates and guests.
• Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks).
• Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
• Be on the floor during the entire meal period and ensure adequate coverage.
• Ensure that only a quality product is being served.
• Maintain proper Associate uniform standards.
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.).
• Assist any Associate in his/her job performance when required to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates.
• Encourage problem solving by Associates through proper training and empowerment to ensure guest satisfaction.
• Establish effective communication with Associates to gain their trust and respect through hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara's Guarantee of Fair Treatment Policy.
• Identify and recommend incentive programs, new ideas, and methods of operation.

Remote Work: No

Employment Type: Fulltime