Restaurant Bartender

1. Customer Service Skills

1. Providing excellent customer service by engaging with guests, taking drink orders, and creating a welcoming atmosphere.
2. Anticipating guest needs, making recommendations, and ensuring customer satisfaction.
3. Handling difficult situations, such as customer complaints, with professionalism and grace.

2. Knowledge of Alcoholic Beverages

1. In-depth knowledge of various types of alcoholic drinks, cocktails, wines, and spirits.
2. Understanding the preparation methods for classic and modern cocktails, as well as the ability to create unique drinks based on guest preferences.
3. Familiarity with beer and wine pairings and the ability to recommend options to complement meals.

3. Mixology and Cocktail Preparation

1. Expertise in mixing, garnishing, and serving drinks according to standard recipes or custom requests.
2. Ability to create new and creative drink specials or unique cocktails that fit the restaurant's theme or clientele.

4. Speed and Efficiency

1. Ability to work quickly in a fast-paced environment while maintaining high standards of service.
2. Managing multiple orders, especially during busy hours, and ensuring that drinks are served accurately and promptly.

5. Attention to Detail

1. Ensuring the accuracy of drink orders and following specific instructions from guests (e.g., low-alcohol, no garnish).
2. Monitoring bar inventory and maintaining an organized stock of liquor, garnishes, and glassware.
3. Checking identification for age verification before serving alcohol.

6. Cash Handling and POS System Knowledge

1. Accurately processing customer payments, whether cash, credit card, or other forms of payment.
2. Proficiently using Point of Sale (POS) systems to ring up orders and track sales.
3. Handling cash, tips, and credit card transactions securely and responsibly.

7. Multitasking

1. Managing several tasks simultaneously, such as taking orders, preparing drinks, and serving guests at the bar or table.
2. Coordinating with servers and other staff to ensure smooth service, especially during busy hours.

8. Cleanliness and Bar Maintenance

1. Maintaining a clean and organized bar area, including wiping down surfaces, restocking supplies, and ensuring the bar area is tidy at all times.
2. Ensuring that glassware, utensils, and bar equipment are sanitized and ready for use.

9. Knowledge of Safety and Legal Regulations

1. Understanding the local laws regarding alcohol service, including age restrictions, and ensuring compliance with these regulations.
2. Monitoring alcohol consumption and recognizing signs of intoxication, knowing when to cut off service to a guest.
3. Implementing responsible alcohol service practices and ensuring guests drink responsibly.

10. Physical Stamina

1. Standing for long periods and working in a physically demanding environment.
2. Carrying heavy trays or kegs and lifting items like bottles, glasses, and drink orders.

11. Teamwork

1. Collaborating with servers, chefs, and other staff to ensure smooth operations and efficient service.
2. Communicating effectively with other team members, especially during high-volume periods.

1. Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.
2. Anticipate guest needs and satisfaction; offer suggestions and respond urgently and appropriately to guest concerns and requests.
3. Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods; and possess excellent working knowledge of all products according to service standards.

What You Bring

1. A minimum of 2+ years of experience in the similar role in a luxury brand.
2. Proficient in English (speaking, reading and writing).
3. An outgoing personality and a can-do approach to an assigned task.
4. High level of understanding and knowledge of food and wine.

What We Offer

1. Competitive Salary, wages, and a comprehensive benefits package.
2. Excellent Training and Development opportunities.
3. Complimentary Accommodation at other Four Seasons Hotels and Resort.
4. Complimentary Dry Cleaning for Employee Uniforms.
5. Complimentary Employee Meals.
6. and so much more!