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Customer Relations Executive
Job summary
A leading recruitment firm in Malaysia is seeking Customer Relations Executives, encouraging fresh graduates to apply. This position involves handling customer interactions, providing assistance, and building positive relationships. Responsibilities include managing inquiries and maintaining customer relations. The ideal candidate should have good English communication skills, a team-oriented approach, and a willingness to learn. A competitive salary range from RM 2,600 for entry-level candidates to RM 5,500 for experienced roles is offered, along with incentives and career growth opportunities.
Benefits
Qualifications
- Fresh graduates are welcome to apply.
- Good communication skills in English, minimum 8/10.
- Willing to learn and adaptable to different projects.
- Team player with a positive attitude.
Responsibilities
- Handle customer enquiries via inbound and/or outbound calls.
- Provide accurate information and assist customers with their requests.
- Maintain good relationships with customers through professional communication.
- Follow up with customers when necessary.
- Achieve individual and team performance targets.
Skills
📍 Multiple Openings | Fresh Graduates Encouraged to Apply
Job Description: We are looking for Customer Relations Executives to join our growing team. Multiple openings are available across various industries, including banking, telecommunications, marketing, property, and sales-related projects. This role involves handling customer interactions, providing assistance, and building positive relationships while gaining exposure to diverse business functions.
Work Arrangement: To be assigned
Employment Type: Permanent / Contract
Working hours (depends on projects): Normal & Rotational Shift | 5 days working, 2 days off (not necessarily on weekend or PH)
Current Project:
- Banking Industry
- Telecommunication Industry
- Marketing Services
- Property Industry
Job Scope (General):
- Handle customer enquiries via inbound and/or outbound calls
- Provide accurate information and assist customers with their requests
- Maintain good relationships with customers through professional communication
- Follow up with customers when necessary
- Achieve individual and team performance targets
Requirements:
- Fresh graduates are welcome to apply
- Good communication skills in English, minimum 8/10 (additional languages are a plus)
- Willing to learn and adaptable to different projects
- Team player with a positive attitude
What We Offer:
- Competitive salary package
- Attractive incentives & allowances (role-dependent)
- Training provided – no experience required
- Career growth and development opportunities
- Supportive and dynamic working environment
Interview: Only one round interview with the Hiring Manager (Physical and online)
Salary Range: RM 2,600 (Entry Level / Fresh Graduates / No Experience) up to RM 5,500 (Experienced Candidates)
📩 Interested candidates are encouraged to click “APPLY” to submit your application.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.