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Sales Executive (E-Commerce Sales)
Job summary
A furniture company in Kuala Lumpur seeks a proactive Sales Executive to manage online enquiries and facilitate purchases for furniture packages. This role involves responding to customer messages, providing product information, and ensuring customer satisfaction after sales. Requirements include proficiency in Bahasa Malaysia, basic English, and good computer skills. Fresh graduates are welcome to apply. The position offers commission, annual leave, and other benefits.
Benefits
Qualifications
- Minimum education requirement of SPM and above.
- Fresh graduates are encouraged to apply.
- Basic computer skills including typing and email.
Responsibilities
- Respond promptly to online messages and enquiries.
- Understand customer needs and recommend suitable packages.
- Convert leads into sales with accurate product details.
- Record and process customer orders in the system.
- Follow up with customers post-purchase to ensure satisfaction.
Skills
Education
- Minimum education: SPM and above.
- Proficient in Bahasa Malaysia and basic English.
- Fresh graduates are encouraged to apply.
- Basic computer skills (typing, email, simple data entry).
- Good communication and customer service skills.
- Sales-minded, with a positive and helpful attitude.
We’re looking for a friendly and proactive Sales Executive to handle online enquiries for our furniture packages. You’ll be the first point of contact for potential customers, guiding them from enquiry to purchase, and providing after-sales support.
Location: Union Tower, Taman Desa (near Mid Valley)
What You’ll Do:
- Respond promptly to online messages and enquiries.
- Understand customer needs and recommend suitable packages.
- Convert leads into sales by providing accurate product details and follow-ups.
- Record and process customer orders in our system.
- Follow up with customers after purchase to ensure satisfaction.
- Maintain a professional and helpful tone in all communications.
Working Hours: Monday to Friday, 9am-6pm
- Commission
- EPF, SOCSO & EIS
- Annual leave
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.