International Relations jobs in Malaysia

Requisition ID 21682 - Posted - Shanghai Town Office

Leading and managing the sales team to explore the market, maintain and develop sales channels, planning and implementation of the sales initiatives, marketing plans and sales analytics with the achievement of sales targets.

• Leading whole Shanghai sales team on daily work, and taking full responsibilities for everything about Shanghai station.
• Developing Sales Strategies: Creating and implementing sales strategies to achieve revenue targets and market share objectives.
• Pay close attention to the changes in international relations, international & China economy trend, grasp the market dynamics, capture the development of the industry and the update of competitors. Timely report important information to the line manager and adjust the operation and sales strategy.
• Managing Sales Team: Leading and managing a team of sales professionals to effectively promote the airline's products and services, including hiring, training, and performance evaluation.
• Building Relationships: Establishing and maintaining relationships with travel agencies, corporate clients, government agencies, and other national tourism bureaus, cross-industry partners, and the key stakeholders to increase sales opportunities and strengthen the airline's presence in the market.
• Negotiating Contracts: Negotiating commercial agreements, contracts, and other terms (e.g., AFIS, hard block buy up, MHbiz Plus discounts, CUG) with travel agencies, corporate clients, and other partners to ensure profitable sales arrangements for the airline.
• Participate in industry exhibitions, tourism bureaus' roadshows, embassy events, and also organize joint roadshows with partners to develop new partners, expand business opportunities, and promote the company brand.
• Organize and participate in regular agency training, update the latest products, prices, packages to agencies, and promote the company's brand, and also understand the needs of agencies.
• Monitoring market trends and analyzing sales performance.
• Collaborating with Marketing: Working closely with the marketing department to develop promotional campaigns, advertising initiatives, and other marketing activities to support sales efforts and enhance brand awareness.
• Business trips to 2nd & 3rd tier cities to maintain and develop cooperation with agencies and clients around Shanghai to target more customers outside Shanghai.
• Ensuring Compliance: Ensuring compliance with all relevant regulations, policies, and procedures governing sales activities, including pricing regulations, fare rules, and contractual obligations.

• College Degree with English major.
• 8-10 years working experience in the airlines in Shanghai region as sales executive and sales manager.

• Extensive knowledge of airline/travel industry with experience in Sales, Marketing, Reservations & Ticketing.
• Good contacts with travel agents, OTAs, corporate customer base, tourism & trade organizations.
• Able to work independently, dynamic and resourceful.
• Detail-oriented, with good organizational skills (e.g., Time Management, Task Management).
• Good verbal and written communication skills.
• Good knowledge of MS Office 0365.

Excellent communication skills in written & spoken English, Cantonese, and Mandarin.