Site Supervisor jobs in United Kingdom
Customer Services Team Leader - Lead, Train & Optimize CX
GXO
Education Catering Group Manager - Lead 2 Colleges (Mon-Fri)
BaxterStorey
Discover more opportunities than anywhere else. Find more jobs nowR&D Team Lead - Protective Coatings (Lab to Production)
Sherwin-Williams
Connect with headhunters to apply for similar jobsWorkplace Receptionist/Supervisor
Cushman & Wakefield
Logistics Manager: Lead Team, Drive Efficiency & Compliance
Elis Careers
Hospitality Supervisor & Team Lead — Events & Exec Lounge
Bartlett Mitchell
Hospitality Supervisor/Team Leader
Bartlett Mitchell
Secondary School Cover Supervisor — Impactful Learning Support
Monarch Education
Tesco Shift Leader - Days - North Shields Beach Rd Esso Express
Tesco
Shift Leader - Lead Retail Team & Excellent Customer Service
Tesco
Customer Services Team Leader - Lead, Train & Optimize CX
Job summary
A leading supply chain solutions provider in Manchester is seeking a Customer Services Team Leader. This full-time role involves overseeing recruitment, coaching teams for exceptional performance, and ensuring customer satisfaction. The ideal candidate will have strong leadership skills, proficiency in Microsoft Excel, and excellent communication abilities. The position offers a salary of up to £27,000 per annum along with a generous benefits package, including flexible insurance and a company pension scheme.
Benefits
Qualifications
- Proficient in Microsoft Excel and PC systems.
- Experienced in team leadership within a customer-focused environment.
- Excellent written and verbal communication skills.
- Highly organized and eager to learn.
Responsibilities
- Oversee the recruitment process for new customer advisors.
- Coach and support team performance.
- Monitor communication channels and staffing levels.
- Create and distribute performance reports.
- Respond to customer queries and ensure quality control.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.