Jobs at United Overseas Bank Ltd. in United Kingdom

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Posting Date: 6 Jan 2025

Location:

Raffles (City Area), SG

Company: United Overseas Bank Ltd

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed.

We are building and expanding the best digital bank in ASEAN. TMRW (pronounced as “tomorrow”) empowers the digital generation with a full suite of banking solutions through a smart, mobile-only app. Our mission is to build and expand the best digital bank in ASEAN.

As we enter our next phase of growth, we are looking for entrepreneurial and open-minded team players who are keen to learn, enjoy taking on multiple roles, and willing to step out of your comfort zone. You will be the catalyst of change for UOB and be part of our exciting roadmap in the next chapter of growth.

The TMRW Innovation Team drives the future of retail banking by co-developing creative solutions with the business to address current challenges and by scanning the horizon to anticipate future trends.

Key responsibilities and deliverables of the Innovation Specialist:

Foresight and intelligence:

• Organise and oversee the team's market / trend scanning efforts, incl. defining and executing the process
• Articulate the key principles and business value of trend scans
• Develop and implement the communication and dissemination strategy for trend scan outputs
• Identify opportunities and drive the delivery of trend scan presentations to organizational stakeholders
• Keep abreast of new products, features and capabilities in retail banking and adjacent industries
• Conduct and curate extensive research on key trends
• Translate trend scans and research into actionable insights
• Provide thought leadership on the future of the Retail bank through trend summaries and presentations

Change management:

• Facilitate / support delivery of innovation and design-thinking workshops
• Facilitate target operating model (TOM) workshops and discussions with stakeholders
• Conduct operational effectiveness reviews and workshops with cross-functional/regional teams
• Map and engage stakeholders to ensure effective collaboration and successful delivery of key projects

Concepts and experimentation:

• Review key trends and convert them into potential concepts
• Run workshops to co-create high level assessment of the idea’s customer desirability, tech feasibility and biz viability
• Prepare concept papers/decks including visual mock ups, assessments, and recommendations
• Support POCs including entry/exit criteria, success metrics and synthesise findings/insights
• Explore and review various fintech vendor capabilities

Innovation Culture and Advocacy:

• Support the organisation of workshops and seminars on innovation and emerging trends
• Represent organisational innovation strategy in public forums and events
• Partner with external organisations on industry/innovation projects

• Experience: A minimum of 8 years in retail banking, digital financial services or related industries
• Research: Experience and/or interest in carrying out economic and market research
• Experiments: Facilitate the concepting of innovative ideas for UOB Retail
• Communication Skills: Exceptional collaboration and communication skills

UOB is an equal opportunity employer. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.