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Senior Training & Onboarding Specialist
Job summary
A leading global consultancy is seeking an experienced Training Manager in Northampton to facilitate and improve training programs for new hires and existing staff. The ideal candidate will have over 2 years' experience in a training role, strong communication and analytical skills, and a proven ability to work in a fast-paced environment. Responsibilities include the design and delivery of training sessions, monitoring trainee progress, and collaborating with stakeholders to enhance training effectiveness. Competitive salary and comprehensive support for career development are offered.
Qualifications
- 2+ years of experience in a training role in a technical support or client care operation.
- Good knowledge of Quality/Process Improvement techniques.
- High level of energy, drive, enthusiasm, initiative and commitment.
Responsibilities
- Facilitate training and provide refresher training for new hires.
- Ensure training solutions are structured and clear.
- Monitor and review the progress of trainees.
- Analyze training needs and develop improvement strategies.
- Collaborate with Business Partners on training content updates.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.