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French Customer Support Specialist – Gaming Brand
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French Customer Support Specialist – Gaming Brand
Job summary
A global customer experience leader is seeking a Customer Service Specialist for their team in Brest, France. The ideal candidate will be proficient in French and have an intermediate level of English. You will handle customer inquiries, maintain technical product knowledge, and ensure efficient service delivery. The company offers competitive wages, private healthcare, and continuous training. This role requires EU citizenship and provides the opportunity to thrive in a multicultural work environment.
Benefits
Qualifications
- Previous experience in Customer Service preferred.
- High-speed internet access and appropriate conditions for remote work.
- Must hold EU citizenship or valid work permit.
Responsibilities
- Respond efficiently and effectively to all customers’ enquiries.
- Develop and maintain a full technical knowledge of the client’s products.
- Accurately log all calls in accordance with procedures.
- Maintain and update all job-related administrative forms.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.