Event Management jobs in United States

• Full-time

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Summary:

As a core member of the Global Finance, Commercial Real Estate Conference Delivery Team, working alongside other Delivery Managers, you accept responsibility and accountability for outstanding delivery of your elements of designated conferences. You are a great negotiator, strong team player, and confident in working on appropriate initiative.

The successful candidate will be a self-starter, experienced in conference planning and administration and have excellent time management skills. Importance is placed on understanding the demands and requirements of managing competing priorities in a strict deadline driven environment and at the same time maintaining accuracy, thoroughness, and flexibility.

The Delivery Manager role offers variety across the event spectrum and will be allocated one of the below on a number of events during the year:

• Speaker & Sponsor management, or
• Venue, AV, Staffing management

This role requires occasional overnight travel in Canada.

Due to the strict language laws in the Province of Québec - only those with excellent written and spoken communications skills with proven fluency in English and French should apply as both languages will be used extensively on a daily basis.

Conferences and forums outside the Province of Québec are delivered in English. Events located in Québec require bilingualism for communication with speakers, sponsors, audience, suppliers and venue to the level expected by the Québécois.

• Speaker liaison and management, including customized letters, emails, telephone inquiries and courtesy calls.
• Responsible for obtaining and collating all speaker presentations and management of these to delivery onsite.
• Responsible for gathering speaker biography and headshots & uploading to CORE website.
• Responsible for delivery related customized speaker/speaker admin assistant pre-event liaison and communication (emails, phone).
• Onsite speaker contact, delivery of sessions in plenary & concurrent session rooms.
• Brief AV technical team and responsible for Informa title slides, sponsor exposure slides and speaker presentations loaded and time ready in the correct rooms.
• Responsible for sponsor liaison – once Sales Team have secured a contract - manage information flow with sponsors to maintain and update their company profile, apply accurate logo, manage the entire remit of sponsor deliverables associated with the in-person event – including setting up promo codes for any complimentary registrations associated with the sponsor contract.
• Creation of PowerPoint (speaker info, sponsor info and loops, etc.).
• Management of sponsored promotional items including procurement, providing accurate logos, and editing to sponsor contract.
• Signage Management - liaison with graphic designer including design, layout, formatting, proofing to print company and to event delivery.
• Shipping Management for conference items to venue (and return to Informa office).
• Ensure that sponsor requests for post event analytics/data are forwarded to appropriate team members for fast action.
• Liaison with Informa Research & Insight team on post event attendee satisfaction survey – proof the survey.
• Responsible for ensuring accuracy and consistency in English / French in communications from the Delivery Team.

• Space management and floorplans.
• Responsible for accurate food & beverage orders – including any special dietary requirements.
• AV orders for plenary, concurrent session rooms and prefunction space (liaising with producer for any specific speaker requests).
• Responsible for securing external freelance, agency and security staff for event delivery and onsite briefing.
• Provide information and/or update delivery pages as necessary in event website in CORE.

• Organize pre-event information presentation to staff travelling to the event.
• Post event debrief meeting with pertinent staff.
• Responsible for setting up team travel site in designated travel software.
• Budget input and invoice processing in SAP - for appointed events.
• Management of data and files in accordance with corporate and Canadian govt policy.
• Other duties as required.

Proven Skills and Competencies:

• Operational experience in the B2B and / or B2C events industry.
• Demonstrable experience of multi-platform delivery of live experiences and working with service providers of event products.
• A team player with the ability to operate at both strategic and operational levels.
• Tech savvy and willing to adopt and embrace new technologies.
• Basic skills in Illustrator, Photoshop.
• Detail-oriented, excellent written and verbal skills, extremely organized.
• Positive can-do attitude. You relish a challenge and are confident finding solutions to problems.
• Negotiation and management of high-level supplier contracts and relationships.
• You are adaptable to change and a fast-paced environment.
• You are ambitious, influential and pay close attention to detail.

Why work at Informa

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• Broader impact: take up to four days per year to volunteer, with charity match funding available too.
• Learning and development plan to assist with your career development.
• 10 days PTO.
• Paid parental leave.
• Work with a high quality of specialist products and service.
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration.
• As an international company, the chance to collaborate with teams around the world.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

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