375

It Support Engineer jobs in United Arab Emirates

Dubai: Senior Technical Support Engineer (Hybrid)

Informatica Corp.

Dubai
Hybrid
AED 120,000 - 200,000
30+ days ago
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Senior Technical Support Engineer

Informatica Corp.

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

AI Platform Support Engineer — Drive Autonomous Agent Success

Botpress, Inc.

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Service Support Engineer

Black & Grey HR

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

HCPL Global is Hiring Infrastructure Support Engineer in Dubai, UAE

HCPL Global/Harjai Technologies

Dubai
On-site
AED 120,000 - 200,000
30+ days ago
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Juniper Support Engineer

Manpower Professional

Abu Dhabi
On-site
AED 120,000 - 180,000
30+ days ago

UAE National Technical Support Engineer | Al-Futtaim Automotive | Famco

Robinson & Co (Singapore) Pte Ltd

United Arab Emirates
On-site
AED 120,000 - 200,000
30+ days ago

Luxury Real Estate Developer CRM

AHS

Dubai
On-site
AED 100,000 - 130,000
30+ days ago
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Water Quality & Life Support Technician

MIRAL

United Arab Emirates
On-site
AED 60,000 - 120,000
12 days ago

CNC Workshop Support Technician

Ktronix Electronic & Devices

Ajman
On-site
AED 60,000 - 120,000
13 days ago

Senior Technical Software Engineer (Oracle) - Emiratisation

Emirates Airlines - Other locations

Dubai
On-site
AED 120,000 - 200,000
18 days ago

Senior Software Engineer - Oracle ERP (EBS in HR/Finance/SCM Domain)

Emirates Airlines - Other locations

Dubai
On-site
AED 200,000 - 300,000
18 days ago

Senior Technical Software Engineer - IBM Maximo

Emirates Airlines - Other locations

Dubai
On-site
AED 120,000 - 200,000
18 days ago

C++ Engineer Strategic Market Making — Exchange Connectivity (Trading)

Keyrock

Abu Dhabi
On-site
AED 150,000 - 200,000
27 days ago

IT Operations Engineer (Outsource)

ADIB Group

Abu Dhabi
On-site
AED 60,000 - 80,000
19 days ago

Application Engineer Bottle Tester

Baker Hughes

Abu Dhabi
On-site
AED 293,000 - 441,000
19 days ago

C++ Engineer - Options Trading

Keyrock

Abu Dhabi
On-site
AED 330,000 - 478,000
19 days ago

C++ Engineer - Trading

Keyrock

Abu Dhabi
On-site
AED 120,000 - 200,000
19 days ago

Firmware Engineer

Charterhouse Middle East

Dubai
On-site
AED 120,000 - 200,000
19 days ago

L1 IT Service Desk Engineer – Arabic Support

Intertec Softwares Pvt Ltd

Dubai
On-site
AED 60,000 - 80,000
28 days ago

Senior Software Engineer - Growth Domain

Delivery Hero SE

Dubai
On-site
AED 200,000 - 300,000
16 days ago

Freelance Svelte Developer for UI & AEM Integrations

Globant

United Arab Emirates
Hybrid
AED 120,000 - 200,000
16 days ago

Senior Frontend Dev (Angular) – Growth & Bonus

BlackStone eIT

Abu Dhabi
On-site
AED 120,000 - 150,000
16 days ago

SDK Developer

Expert Hub Robotic Solutions

Dubai
On-site
AED 220,000 - 331,000
18 days ago

IT TechnicianNetwork Technician IT Maintenance Technician

Reap HR Consultancy

Abu Dhabi Emirate
On-site
AED 60,000 - 120,000
18 days ago

Top job titles:

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Dubai: Senior Technical Support Engineer (Hybrid)
Informatica Corp.
Dubai
Hybrid
AED 120,000 - 200,000
Full time
30+ days ago

Job summary

A leading data management company in Dubai is seeking an experienced Senior Technical Support to provide exceptional assistance. You'll manage customer issues and collaborate with teams to resolve software problems effectively. Preferred qualifications include over 5 years of experience in software support, proficiency in Java, and familiarity with relational databases and cloud platforms. This role offers a hybrid work model with comprehensive benefits.

Benefits

Comprehensive health benefits
Flexible time-off policy
Equity opportunities
Mental Health and Employee Assistance Program

Qualifications

  • Minimum 5+ years of industry experience in supporting mission-critical software components.
  • Exposure to cloud-native applications/architecture is a strong plus.
  • Experience with Open API Specification (Swagger) and web services (REST, SOAP).

Responsibilities

  • Provide best in class technical support to customers, partners, and internal teams.
  • Manage customer issues and escalations within our SalesForce CRM system.
  • Coordinate with other teams to identify and speed up resolutions of product defects.

Skills

Analytical skills
Troubleshooting
Problem-solving
Java programming
Debugging OOP languages
Oracle databases
MS SQL Server
Cloud platform knowledge
Network troubleshooting
Fluency in English

Education

BA/BS or equivalent
Job description
A leading data management company in Dubai is seeking an experienced Senior Technical Support to provide exceptional assistance. You'll manage customer issues and collaborate with teams to resolve software problems effectively. Preferred qualifications include over 5 years of experience in software support, proficiency in Java, and familiarity with relational databases and cloud platforms. This role offers a hybrid work model with comprehensive benefits.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.