It Support Engineer jobs in United Arab Emirates
Discover more opportunities than anywhere else. Find more jobs nowSenior Cybersecurity Architect: SIEM/SOC Modernization & IR
Qode
Connect with headhunters to apply for similar jobsEnterprise Security Architect
Human Resources Department of Ras Al Khaimah Government
HVAC Applications Engineer – Tech-Sales for MEA Projects
Daikin
Senior UI Software Engineer - relocate to / based in Dubai - AED 35k PCM / 85k basic TAX FREE
Bramwith Consulting
Remote Senior Software Engineer for AI Code Validation
Salve.Inno Consulting
Senior Software Engineer (Multiple Stacks) - RemoteContract
Salve.Inno Consulting
Staff Solutions Engineer - AI Cybersecurity Architect
SentinelOne
Senior Metro Cybersecurity Architect (SCADA/OT)
Dubai Branch
Senior AI Software Engineer: Enterprise ML & Apps
Emirates Airlines - Other locations
Senior Protocol Engineer (Distributed Systems, Blockchain Cryptography)
TechBiz Global GmbH
Full-Stack .NET/SQL Developer — Dubai, Full-Time
RTC-1 Employment Services
IT Support/Technician
Job summary
A technology service provider in the United Arab Emirates is seeking an IT Support/Technician to provide exceptional technical support and maintain IT infrastructure. The ideal candidate will have 3-5 years of experience in IT support, strong problem-solving skills, and a commitment to customer service. Responsibilities include troubleshooting issues, maintaining systems, and supporting team members. A relevant degree and certifications are preferred.
Qualifications
- 3-5 years of experience in IT support or technical support roles.
- Familiarity with networking concepts and basic network hardware.
- Experience with remote support tools and ticketing systems.
Responsibilities
- Troubleshoot and resolve hardware and software issues.
- Install, configure, and maintain computer systems and peripherals.
- Monitor system performance and ensure updates are applied.
Skills
Education
Tools
AHS is seeking a dedicated and knowledgeable IT Support/Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our staff and ensuring that all technology systems are functioning efficiently. You will troubleshoot hardware and software issues, maintain IT infrastructure, and implement solutions that enhance productivity within our organization. If you have a passion for technology and a commitment to excellent customer service, we want to hear from you!
- Troubleshoot and resolve hardware and software issues across various platforms.
- Provide first-level support to staff in person, via phone, and through remote access.
- Install, configure, and maintain computer systems, printers, and peripherals.
- Assist with setup and maintenance of network infrastructure, including routers, switches, and firewalls.
- Monitor system performance and ensure all systems are up-to-date with necessary updates and patches.
- Document all technical issues and resolutions in a helpdesk tracking system.
- Participate in IT projects, including system upgrades and installations.
- Train employees on proper software usage and computer best practices.
- Ensure data security and develop backup and recovery plans.
- Stay informed about the latest technology trends and advancements.
- Associate’s degree in Information Technology, Computer Science, or a related field; Bachelor’s degree preferred.
- Proven experience in IT support or technical support roles (3-5 years).
- Strong knowledge of operating systems (Windows, macOS, Linux) and common productivity software.
- Familiarity with networking concepts and basic network hardware.
- Excellent problem-solving skills and ability to work under pressure.
- Strong interpersonal and communication skills for effective interaction with team members and staff.
- Experience with remote support tools and ticketing systems.
- Certifications such as CompTIA A+, Network+, or equivalent are a plus.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new technologies.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.