Job Purpose:
Acts both as an operator and receptionist at a single-position telephone switchboard or console. Duties may include operating a telephone switchboard, greeting visitors, and determining the nature of visitors' business.
Main Responsibilities and Accountabilities:
a) Receives, welcomes, books, and refers visitors to the relevant individual or department.
b) Accepts delivery of small parcels and advises addressee.
c) Maintains reception area in a tidy condition.
d) Connects callers who may be uncertain of their required contact to the most appropriate department/contact.
e) Taking and ensuring messages are passed to the appropriate staff member on a timely basis. Determines when an issue is urgent and expedites a response.
f) May administer routine parking and taxi arrangements and issues and collects security badges for visitors.
g) As a key point of entry to the organization, acts with tact, discretion, and courtesy at all times.
h) May perform basic clerical tasks and/or undertake simple copy typing as time permits.
i) Take inventory of supplies and restock as needed.
j) Managing the meeting rooms.
k) Perform ad-hoc duties or responsibilities consistent with the employee Role and assigned by the management.
Education:
Experience:
• At least 3 years experience as a secretary / executive secretary.
Specialist Skills required for the Job:
• Excellent oral and written communication
• High computer proficiency
• Interpersonal skills
• Organizing and planning skills
• Office management Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.