Crm Manager jobs in United Arab Emirates

Job Summary

Senior Project Manager/Associate Director - The role is working within a regional operations team focusing on UAE as a geography and PMC as a service. This role will lead for pre-contract activities and provide oversite to PMC services where required. This could be a move into a Business Management/Business Development career journey.

Key Task and Responsibility

You will be responsible for at least the following areas and duties in your role:

Bid Management - Leadership and contributing to the management of pre-contract activities, role includes:

• RFP analysis,
• Bid-no bid decision processing
• Lead formation of bid team members
• Bid administration leadership
• Produce technical bid response for assigned projects in conjunction with wider market and capability teams
• For assigned opportunities lead and produce the technical and commercial formulation of proposals
• Financial data input and pricing exercise
• Client Liaison and Tender Presentations
• Lead win-work and controls teams to ensure compliance with controls tool and governance completion, Stage Gates, LoA etc.
• Liaise with Commercial and Legal teams to ensure terms and conditions are reviewed and optimized.
• Client negotiations around award.

Staff Deployment Planning - Working with controls and capability leads to track and aid staff deployment, placement and career planning

Recruitment & Onboarding - Lead the recruitment and staff placement process. Includes working with and evolving roles descriptions, salary banding, technical onboarding.

Operations Support - Help support the market and capabilities team to ensure no gaps or coverage in business management. This includes all facets working with controls team to ensure effective

Business Performance Reporting - production of reporting in assigned projects and business units as applicable. Monitor and report on bid performance metrics using dashboards and analytics.

Governance Requirements - including mandatory training, timesheet compliance, bid and project delivery governance completion

Financial Performance Oversight - Oversee and review assigned project cost to complete forecasting and ensuring effective commission management is in place.

Service Oversight -

• Project set up and project team onboarding
• Mobilisation management of new commissions
• Demobilization management and commission completion
• Lessons learnt production and dissemination

Client Management - For assigned clients

Meet with the client and ensure satisfaction with AtkinsRealis services.

Where assigned act as a client lead for all service types.

Act as part of the oversight teams and attend key client meetings.

Capability Management - Look at service improvement initiatives for PMC services based on service feedback with Capability Leads.

Bid Intelligence & Pipeline Development – Assist market leads with establishing and maintaining a forward-looking bid pipeline and support development of win themes and value propositions.

Knowledge Management & Re-use – Ensure capture of post-bid feedback and integrate insights into future submissions.

Capability Uplift & Training – Identify skills gaps relating to bidding and delivery readiness. Develop and deliver training for bid contributors. Support career development planning for staff aligned to strategic bids.

Direct Reports

None

Qualifications Required

• Batchelor’s degree in construction management, engineering or science.

Qualities Required

• 10+ years total experience.
• Sound understanding of project management practice and processes
• Adept at problem solving and strategic thinking - executes new and creative solutions, able to see the wider view.
• Familiar with process and business systems thinking
• Able to thrive and make effective decisions in a fast-paced and sometimes ambiguous environment
• Good knowledge of how technology can be applied to support the business
• Able to communicate with a broad range internal stakeholders up to C-Suite and quickly gain trust and respect,
• Able to demonstrate influence without direct authority
• Leads by example - creates an inclusive work environment and encourages diversity
• Demands excellence - Sets standards and delivers high-quality work.