Change Manager jobs in United Arab Emirates

Job Description: The Modern Workplace (M365) Adoption Lead and Change Manager is responsible for driving the adoption and transformation of M365 tools and services across the organization. The role requires a deep understanding of M365 capabilities, business and IT alignment, change management principles, and user engagement strategies. The ideal candidate will have a level 300-500 knowledge of M365 tools, such as Teams, SharePoint, OneDrive, Power Platform, and Security and Compliance. The candidate will also have a proven track record of leading and managing complex and large-scale change initiatives, involving multiple stakeholders and business units.

• Develop and execute a comprehensive M365 adoption and change management plan, aligned with the organization's vision, goals, and priorities.
• Assess the current state of M365 usage and maturity across the organization, identify gaps and opportunities, and define success metrics and KPIs.
• Design and deliver engaging and effective communication, training, and support programs for M365 users, champions, and leaders.
• Establish and manage a network of M365 champions and advocates, who can act as change agents and role models for M365 adoption and best practices.
• Monitor and measure the adoption and impact of M365 tools and services, using data and feedback, and report on the progress and outcomes.
• Identify and mitigate risks and issues that may affect the adoption and change process, and escalate as needed.
• Collaborate and coordinate with IT, business, and project teams, to ensure alignment and integration of M365 adoption and change activities with other initiatives and processes.
• Stay updated on the latest trends and developments in M365, and provide insights and recommendations on how to leverage new features and functionalities.

• Bachelor's degree in business, IT, or related field, or equivalent work experience.
• At least 5 years of experience in leading and managing M365 adoption and change projects, preferably in a large and complex organization.
• Level 300-500 knowledge of M365 tools and services, and their benefits and use cases for different business scenarios and user personas.
• Strong knowledge and experience in applying change management methodologies, frameworks, and best practices, such as Prosci ADKAR, Kotter, or Bridges.
• Excellent communication, presentation, and facilitation skills, with the ability to tailor the message and delivery to different audiences and channels.
• Strong interpersonal, collaboration, and stakeholder management skills, with the ability to build trust and influence at all levels of the organization.
• Highly analytical, data-driven, and results-oriented, with the ability to track and report on adoption and change metrics and outcomes.
• Creative, innovative, and agile, with the ability to adapt to changing needs and expectations.
• Certifications in M365, change management, or project management are desirable, but not required.

Willing to relocate to UAE (Abu Dhabi/Dubai).