Change Manager jobs in United Arab Emirates

A Change Manager is responsible for overseeing and ensuring the smooth implementation of changes within an organization. They play a critical role in minimizing the impact of change-related incidents on business operations. The Change Manager will be responsible for managing the change process, ensuring that all changes are assessed, approved, implemented, and reviewed in a controlled manner. They will work closely with project teams, IT staff, and other stakeholders to facilitate seamless transitions and minimize disruptions to business activities.

Key Responsibilities:

1. Develop and maintain the change management process in accordance with organizational guidelines and best practices.
2. Facilitate the Change Advisory Board (CAB) meetings to discuss higher-risk changes.
3. Create and implement change management strategies and plans that maximize employee adoption and usage while minimizing resistance.

1. Conduct impact analyses, assess change readiness, and identify key stakeholders.
2. Ensure that all changes are assessed for their impact and risk before approval.
3. Communicate plans and status updates to all relevant stakeholders, ensuring clarity and transparency throughout the process.

1. Coordinate with IT and project managers to ensure changes are implemented correctly and on schedule.
2. Monitor and report on the progress of change implementation.
3. Conduct post-implementation reviews and closure of change records to ensure successful change management.

1. Provide training and support to change management processes and tools.
2. Develop user-friendly documentation to assist staff in implementing changes effectively.
3. Offer direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.
4. Monitor the effectiveness of change management and make recommendations for enhancement.
5. Stay updated with the latest trends and best practices in change management to adopt and implement.

Required Skills and Qualifications:

1. Bachelor's degree in Business Administration, Information Technology, or related field. A Master's degree or relevant certifications (e.g., Prosci Certified Change Practitioner, ITIL) is preferred.
2. Proven 8+ years of experience in change management, project management, or a similar role.
3. Excellent understanding of ITIL practices, particularly in Change Management.
4. Strong analytical and decision-making abilities.
5. Exceptional communication and interpersonal skills.
6. Ability to manage multiple priorities and work under pressure.