Jobs at Accor in United Arab Emirates

Job summary

A luxury beach resort in Abu Dhabi is seeking a Guest Services Representative. The successful candidate will be responsible for welcoming guests, handling inquiries, and maintaining efficient service standards. Qualifications include at least one year of experience in a similar role, excellent communication skills, and proficiency in Microsoft Office, with multilingual skills being highly advantageous. This role requires flexibility to work various shifts and a strong focus on customer satisfaction.

Qualifications

• Minimum of 1 year experience in a guest services role, preferably in a hotel setting.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet and check in guests, providing efficient service.
• Handle guest inquiries and complaints with professionalism.
• Manage reservations and ensure the front desk area is organized.