Customer Service Manager jobs in United Kingdom
Customer Service Manager
WALKING ON SUNSHINE PTE. LTD.
CUSTOMER SERVICE MANAGER
TOP ONE SERVICE PTE. LTD.
Regional Client Services Manager, Banking
RECRUIT EXPRESS PTE LTD
Real Estate Customer Service Manager
ZHONG QI FUTURE (SINGAPORE) PTE. LTD.
Customer Service Manager | Up to $4.2K | 5 Days | Tuas - 0310
THE SUPREME HR ADVISORY PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowAssistant Customer Service Manager - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Manager (Attractive Overall Package) - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Connect with headhunters to apply for similar jobsCustomer Service Manager | Tuas (with Transport Allowance!) - YL38
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Manager | Up to $4.2k - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Assistant Customer Service Manager [ Enrichment Centre Operation ] 7094
THE SUPREME HR ADVISORY PTE. LTD.
CUSTOMER SERVICE MANAGER
RMR INTERNATIONAL PRIVATE LIMITED
(Bt Panjang) Tuition Customer service manager
THE WRITER'S PLACE (J10) PTE. LTD.
(Wlds) Tuition Customer Service manager
THE WRITER'S PLACE (J10) PTE. LTD.
Customer Service Manager (Regulated Industry) (ID: 688560)
PERSOL
Customer Service Manager (MNC / 5D)
MMC Success Pte. Ltd.
AVP / VP, Client Services Manager, Private Banking, Consumer Banking Group
300005 Chief Executive's Office_00002555
Automotive Service Manager: Lead Workshop & Customer Care
PEOPLE PROFILERS PTE. LTD.
Customer Service Manager
MISTER MOBILE WOODLANDS PTE. LTD.
Customer Service Manager
Job summary
A leading beauty salon in Singapore seeks a professional with customer service management experience to ensure client satisfaction. The ideal candidate will have a Bachelor's degree in Business, 3-5 years of related leadership experience, and exceptional communication skills. Responsibilities include addressing client inquiries, educating customers, and maintaining a positive salon atmosphere. Prior beauty industry experience is preferred. Join us to elevate our customer service standards.
Qualifications
- 3-5 years of leadership in a customer service capacity.
- Professional appearance in line with salon standards.
- Prior experience in the beauty industry is a plus.
Responsibilities
- Respond to client inquiries professionally and efficiently.
- Educate customers based on their needs during visits.
- Ensure customer satisfaction and retention.
Skills
Education
- Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
- Gathers customer information thoroughly and effectively, accesses and satisfies client demands
- Educates the salon customers based on their real needs during their visit to the shop
- Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
- Maintains a positive, empathetic, and professional attitude toward customers at all times
- Attends to and communicates promptly to address customers’ queries at the most excellent approach
- Acknowledges and resolves customer feedback and concerns
- Knows products inside and out to answer product queries
- Communicates and coordinates with team and management
- Ensures customer satisfaction and increases customer retention
- Gathers customer satisfaction levels and feedback on customer services for continuous improvement
- Provides feedback on the efficiency of the operations and customer service process
- Bachelor’s Degree in Business, Commerce or relevant fields
- Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
- Consistently well-groomed according to the high appearance standards of the salon and the company
- High degree of professionalism in customer service
- Exceptional people skills
- High standards of customer communication skills
- Prior experience in the beauty line preferred
- Ability to stay calm and excellent in handling difficult customers
- Computer literate
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.