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Responsibilities:
Prepare and generate monthly performance and operational reports.
versee team members' capability in managing sales leads effectively.
Maintain an organized and efficient filing and database system for customer records and service documentation.
Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.
Provide insights into customer trends, operational challenges, and improvement opportunities.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.