Customer Service Manager jobs in Singapore
Customer Service Manager
CONA PTE. LTD.
Customer Service Manager (Regulated Industry) (ID: 688560)
PERSOL SINGAPORE PTE. LTD.
Customer Service Manager
CORNUCOPIA SOLUTIONS PTE. LTD.
Analyst, Client Services Manager
Nomura
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LUCKY CAFES PTE. LTD.
Customer Service Manager
CORNUCOPIA SOLUTIONS PTE. LTD.
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RECRUIT EXPRESS PTE LTD
Regional Service Manager Asia
GlobeTracker
Customer Service Manager | Up to $4.2K | 5 Days | Tuas - 0310
THE SUPREME HR ADVISORY PTE. LTD.
Assistant Customer Service Manager - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Manager (Attractive Overall Package) - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Manager | Tuas (with Transport Allowance!) - YL38
THE SUPREME HR ADVISORY PTE. LTD.
Customer Service Manager | Up to $4.2k - 0210
THE SUPREME HR ADVISORY PTE. LTD.
Assistant Customer Service Manager [ Enrichment Centre Operation ] 7094
THE SUPREME HR ADVISORY PTE. LTD.
CUSTOMER SERVICE MANAGER
RMR INTERNATIONAL PRIVATE LIMITED
(Bt Panjang) Tuition Customer service manager
THE WRITER'S PLACE (J10) PTE. LTD.
(Wlds) Tuition Customer Service manager
THE WRITER'S PLACE (J10) PTE. LTD.
Customer Service Manager (MNC / 5D)
MMC Success Pte. Ltd.
AVP / VP, Client Services Manager, Private Banking, Consumer Banking Group
300005 Chief Executive's Office_00002555
Customer Service Manager
Job summary
A leading company in sales support located in Singapore seeks an experienced professional to manage order processing and inventory planning. The successful candidate will work closely with the sales team to ensure customer satisfaction regarding stock arrival and availability. Key responsibilities include managing customer orders and providing exceptional service. The ideal applicant will have a relevant diploma and at least 3 years of relevant experience in a sales support role, with knowledge of shipping and freight being a plus.
Qualifications
- Minimum 3 years of experience in sales support functions.
- Knowledge of shipping and freight is an advantage.
- Ability to work in teams and independently with minimal supervision.
Responsibilities
- Process orders and manage inventory planning duties.
- Collaborate with sales team on stock arrival lead times.
- Handle sales inquiries on inventory availability and order status.
Skills
Education
- Order processing including inventory order planning duties
- Work closely with sales team on fulfilling customer’s expectations on lead time for stock arrival
- Handle sales team enquiries such as inventory availability, order follow up and delivery coordination and quotations
- Manage customer’s orders with respect to customer requirements, backlog order status and planned supplier deliveries in order to maintain acceptable customer service levels
- Ensure proper record and documentation verifications and filing
- Review forwarders for efficiencies and cost effectiveness
- Relevant Diploma in any discipline
- Min 3 years relevant working experience in sales support functions
- Sales support functions; knowledge of shipping and freight will be a plus advantage
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer concerns
- Able to work in teams as well as independently with minimum supervision
- Able to work on weekends, public holidays
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.