Logistic jobs in Malaysia

As a logistic system testing supervisor, you will be responsible for leading a team of Logistics System Test Officers to conduct on-site testing of inventory and stock inbound/outbound processes in automated warehousing environments, ensuring all activities are carried out accurately, efficiently, and in line with the established test plan.

Test Plan & Operations Management

• Oversee the full lifecycle of test plans for inventory and stock inbound/outbound processes.
• Identify and elevate any operational or functional issues observed during testing.
• Document all identified issues clearly, accurately, and in the prescribed format; without guessing, concealing, or attempting to resolve issues independently.
• Provide timely and transparent reports of testing results to the client’s team in Japan.
• Collaborate with relevant stakeholders to clarify and resolve testing results.
• Support officers in executing assigned test plans and managing escalations effectively.
• Ensure all test cases and results meet defined quality standards.
• Monitor, track, and follow up on pending test cases.
• Assess and adjust test case priorities (upgrades/downgrades) as necessary.
• Ensure compliance with all established processes.
• Record all issues and resolutions in the Production Log and ensure timely follow-up.

• Drive service and process improvements based on client requirement
• Implement corrective actions and ensure successful execution of quality improvements.
• Review and update client documentation, including scripted solutions, work instruction templates, and knowledge repositories.
• Document and maintain additional technical knowledge, including process documents, user manuals, internal guides, and FAQs.
• Provide constructive feedback to the client for continuous improvement.

• Perform analysis of test plans and test cases to identify gaps or improvement areas.
• Generate and deliver required reports for both management and clients, including weekly and monthly compilations and presentations.
• Lead, coach, and manage the team to ensure high performance and consistent quality of work.
• Provide training and mentorship to team members to strengthen skills and knowledge.
• Offer clear directions, guidelines, and support to ensure team members meet expectations.
• Foster collaboration, knowledge sharing, and professional growth within the team.

• Proficiency in both English and Chinese, with the ability to use both as working languages
• Basic knowledge and relevant experience in logistics software or warehouse management systems (specifically within logistics or warehousing industries).
• No application software development or software testing experience required.
• High attention to detail, reliability, and the ability to handle repetitive testing tasks diligently
• Honest and reliable, with the ability to report issues truthfully.
• Strong communication skills, with the ability to work effectively in a multicultural team (Japan, Malaysia, China) and convey information clearly
• Possess good leadership to lead a team with past experience exhibiting capability to manage stress and urgency in a critical environment
• Expected to own people management responsibility including conducting interviews for hiring Logistic System Testing Officer and managing team member’s quality & performance
• Expected to generate reports including failure case analysis and service improvement initiatives, must be an analytical person
• Willingness to work overtime when required