Purchase Manager ofertas em Emirados Árabes Unidos

Job Description

Job Title: Customer Supply Chain Specialist

Location: Leeds, LS15

Salary: Up to 28k per annum doe

Hybrid: 3 days in the office

Job type: Full time, permanent

About the Company:

Assisi Pet Care was founded on a love of pets and a respect for the sustainable production of everything we bring to market. We are specialists in the transformational acquisition, management and organic growth of pet care, food and related companies. We grow sustainable businesses within the European Pet Care Industry that seek organic growth through continual improvement, innovation and energy. We choose our brands carefully. Each is selected not only for its potential but also its culture and character.

Key Responsibilities

1. Receiving customer calls regarding service and orders.
2. Actively manage direct customers to websites and overall call management as required.
3. Support of availability on Websites and collaborate with 3PL providers as required.
4. Collating of customer loyalty cards/emails and Charity collaborations.
5. Order processing for retail and brand loyalty schemes.
6. Responding to emails for Customer Sales & customer services.
7. Support and cover Ordering and Invoicing process across full group.
8. Admin support including Fleet Management and associated 3rd party processes.

Key skills & experience

1. Communication skills with both internal and external stakeholders.
2. Customer Service Excellence effectively able to manage direct and at times challenging customer contact within Consumer supply.
3. Strong IT Capabilities across core MS Office, ERP systems like Sage, SAP and Ecommerce eg: Shopify.
4. Data input and processing of Customer orders and Invoicing, ability to accurately process and amend data.

Capabilities Behaviours

1. Systems capability MS Office and ERP preferably: Sage/SAP/Ecommerce/Shopify.
2. Strong communication skills (English).
3. Import and Export processing.
4. Supplier and Customer management.
5. Ability to work as part of a team and provide peer support.
6. Focus under pressure and problem solve in their functional area.
7. Keen to learn and develop processes.