Practice Manager jobs in United Kingdom

NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal is committed to providing equal employment opportunities to all applicants and employees without regard to race, colour, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Role Purpose:

NBCUniversal is dedicated to fostering a culture grounded in principles of mutual respect. The Fair Employment Practices team serves as a key, central point of contact to address concerns raised by employees, including complaints of discrimination, harassment, and retaliation. This role will be responsible for conducting, coordinating, and handling internal investigations of employment-related complaints. This role will also assist with enterprise-wide efforts to support positive employee relations, which will include the development and implementation of training programs, focus groups and other initiatives. This position will report to the VP of Fair Employment Practices & Policies.

Responsibilities:

• Investigate or oversee highly sensitive and/or complex claims including allegations of harassment, discrimination, retaliation, complaints about manager(s), and/or work environment, in partnership with the internal Employment Law team and HR.
• Prepare investigative documents and record cases in case management system.
• Communicate and report out findings to key stakeholders.
• Partner with internal team to identify trends and make recommendations for training or other proactive measures.
• Facilitate “Respect in the Workplace” training, and other training modules as assigned.
• Collaborate with broader team on positive employee relations initiatives.
• Create and implement new policies, procedures, and trainings as relating to respect in the workplace.
• Assist with administration of the Company’s integrity helpline.
• Advise on and mitigate risk to the organization by addressing a variety of employment-related matters.

Basic Qualifications:

• Ideal candidates will have extensive experience in Employee Relations or Human Resources, or possess at least 5 years of post-qualification experience (PQE) as an employment lawyer in the UK. Additionally, candidates should have significant expertise in conducting investigations related to fair employment practices.
• Whilst beneficial, prior in-house experience is not necessary.

Desired Characteristics:

• Exceptional written and oral communication skills
• Strong analytic and organizational skills
• Collaborative, team-oriented approach
• Ability to identify, prioritize, and resolve issues quickly and effectively
• Experience conducting investigations in a corporate environment and ability to conduct investigations with empathy, tact, and discretion
• Ability to interface and communicate effectively with all levels of employees, managers, and executives
• Strong conflict resolution skills
• Excellent leadership, problem solving, project management, and presentation skills
• Ability to manage risk while ensuring optimal outcomes are achieved

We welcome applications from individuals at all career stages who meet these competencies and qualifications.