London, United Kingdom · Customer Service
Urban Massage is an on-demand mobile wellness marketplace, connecting qualified massage therapists to local demand for treatments at home, at work, on the go, wherever needed.
Our mission is to build the best wellness booking and delivery experience in the industry. Talent is the key driver of our success. Our team has been carefully assembled from all over the world and we have global ambitions. We work in a dynamic, high-growth environment, and we look for strong candidates who are eager to take up their next challenge and are ambitious to grow with us throughout this journey.
This is an exciting opportunity to join our rapidly-growing company at an early stage, and contribute hands-on to the growth of the business. At Urban Massage Great Customer Service is at the heart of what our service promises. Our goal is to make the Urban Massage customer and therapist experience as smooth as possible. We echo the brand and want to give people more time to do the things they love. As Customer Service Representative, you will be based in our London office and be in charge of service inquiries from our clients in France. We operate over varied times, as we offer a 7 day service. A key requirement is that you are fluent in French and English.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.