Home Care jobs in United Kingdom

$4,000 Sign-On Bonus!!! Flexible Work Schedule & Potential for Some Remote Work!

Pemi-Baker Hospice & Home Health (PBH&HH) is looking for a Director of Home Care and Hospice! Potential candidates must have a passion for leading others and enjoy the ever-changing dynamics of working in health care.

Summary/Objective: The Director of Home Care and Hospice oversees the operations of both programs. The director supports the building of the agency’s foundation that drives a positive clinical experience for all patients, their families and staff. This position works at a strategic level and sits on the Leadership Team.

Accountability: The Director of Home Care and Hospice reports to the Executive Director.

Benefits:

• Competitive benefit program to include medical, dental, and Employer paid vision
• Mileage reimbursement
• Health reimbursement account (HRA)
• Flexible spending account (FSA)
• Sign-On Bonus
• 401(k), 4% company match
• Flexible schedule
• Life insurance
• Paid time off

Essential Functions: Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

• Responsible for day-to-day operations
• Ensures that the agency employs qualified personnel, including assuring the development of personnel qualifications and policies
• Plans, organizes, directs, and controls programs and services; evaluates results and recommends policies, procedures, and actions to achieve program goals
• Attendance at monthly board meetings
• Provides information to the Board of Trustees on program needs which includes the personnel and professional practices, as well as opportunities for new programs or offerings
• Sets expectations and maintains awareness of budgetary limitations; takes action to ensure that operational costs remain within budget limits
• Sustains and models the organizational culture based on being friendly, helpful and professional
• Supports and listens to team member concerns, consciously promoting a positive work/life balance to reduce turnover in a highly competitive environment
• Ensures organizational compliance with licensing, certifying, legal and governmental regulations necessary to ensure continued status in good standing with local, state and federal regulatory bodies and third-party payers
• Serves on the Leadership Team
• Supervises the clinical staff, social worker, chaplain, volunteer coordinator and office assistant
• Provides oversight of patient care services and personnel including making patient and personnel assignments, coordinating patient care and referrals, and assuring that patient needs are continually assessed
• Assuring the development, implementation, and updates of individualized plan of care
• Performs annual and as-needed evaluations on direct report staff
• Develops and maintains contact with appropriate community agencies and services to promote interagency cooperation and to facilitate-related referrals
• Acts as a liaison with the facilities we have contracts for hospice respite and general inpatient services, as well as works with new facilities and entities to develop a new working relationship
• Demonstrates ability to manage multiple tasks while performing the tasks accurately and efficiently
• Establishes and tracks key program indicators & collaborates to meet or exceed national averages; actively leads/guides and coordinates staff efforts towards providing efficient and cost-effective patient care; analyzes operational data with the Leadership Team to ensure resources are optimally utilized; develops program and individual performance goals in alignment with agency’s strategic plan
• Coordinate vacation time off and coverage for direct reports and is responsible for reviewing and approving time records for employees on a weekly basis
• Assists in the planning of the annual operating budget with the Leadership Team
• Maintains and enhances current level of knowledge relative to professional practice, as well as continuing education requirements necessary for licensure and certification
• Serves as a positive role model for staff
• Provides ongoing coaching to staff to ensure compliance with accepted standards of practice; proactively takes action to address deficiencies in practice in a timely manner
• Fosters professional, respectful relationships with coaching, supervision, active listening, giving and receiving feedback in a culture of respect for each individual
• Recognizes family/patient financial and other resource needs and refers to the appropriate resources
• Participates in case management meetings (both home care & hospice IDG)
• Coordinates with key team members to create topics for monthly staff meetings
• Works collaboratively with the business development liaison for community presence for the home care, hospice and programs
• Controls operations and programs for budget-neutral direct costs to include reviewing of hospice bills and invoices, reviewing DME bills and invoices, participates in quarterly OPTUM meetings
• Collaborates with Leadership Team to ensure clear communication and success of agency goals
• Collaborates with the Executive Director, Finance Director and Quality Director during state inspections to provide a smooth and favorable survey
• Assists with the quality management of the home care and hospice programs and is an active member of the QAPI Committee
• Completes documentation in a timely manner per agency standard, schedules patient visits and ensures that the plan of care reflects Medicare skilled criteria and medical necessity to assure reimbursement
• Refers to the Medicare Conditions of Participation for both home care and hospice to ensure agency is compliant with regulations

Competencies:

• Communication proficiency on all levels
• Conscientiousness in keeping promises
• Eagerness to learn from criticism
• Self-awareness
• Sense of humor
• Exceptional listening skills
• Delegates as needed and able to effectively set professional boundaries
• Attention to detail
• Effective with conflict resolution
• Creativity in the face of challenges
• Diplomacy in difficult situations
• Teamwork
• Positive attitude
• Knowledge of Medicare Conditions of Participation
• Clinical understanding of home care, hospice and palliative care

Other Qualifications:

• Bachelor’s degree in nursing required; Masters preferred
• Previous management experience required
• Must be able to read, write and speak English fluently
• Must be available to work Friday, Saturday, Sunday and Monday if needed
• Must be able to supply a valid driver’s license without restrictions
• Must be able to sit for long periods of time viewing small print
• Must be able to comply with PBH&HH safety and dress code policies
• Must be able to meet the lifting requirements of the position
• Must pass a criminal, driving record check as well as Bureau of Elderly and Adult Services
• Must be able to provide eligibility to work in United States paperwork within 3 days of hire
• Must have reliable transportation and be able to supply proof of car insurance in the amount of $100,000/$300,000 coverage
• CPR with AED within 6 months of hire

Supervisory Responsibility: This position has supervisory responsibility for direct reports that consist of the Clinical Staff, Chaplain, Volunteer Coordinator, Office Assistant, Social Worker and any other additional staff the Executive Director assigns.

Work Environment: This role operates in both clinical and clerical settings. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. This role is eligible for telework.

Physical Demands: This is largely a sedentary role; however, candidate must be able to perform office tasks and work with basic office equipment (copier, fax machine, phone, etc). Candidate also must be able to perform field visits to assess competency of staff.

Travel: Travel is expected for this position.

Equal Employment Opportunity (EEO) Pemi Baker Hospice & Home Health provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy and gender identity or expression), sexual orientation, national origin, age, disability, marital status, ancestry, citizenship, genetic information, military service, other non-merit based factors or any other characteristics protected by applicable federal, state, and local laws.