Travel jobs in Canada

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

POSITION IS REMOTE or HYBRID

Expedition Expectations

As a key member of the Corporate Travel Division, the Bilingual Corporate Travel Advisor will support our Vancouver office. The Bilingual Corporate Travel Advisor will be responsible for handling all aspects of corporate travel arrangements for our clients. This role will work closely with all members of our Corporate Department and report to the Vancouver Operations Manager.

This is a hybrid position (dependent on proximity to the Vancouver, British Columbia office) or a remote position for candidates located elsewhere in Canada.

Applicants must reside in Canada and be able to work during Pacific Time hours.

Passport to Success

• Managing all aspects of client travel reservations.
• Fast paced, supporting a multitude of clients.
• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail.
• Excellent working knowledge and understanding of international pricing rules and procedures.
• Supports any documentation of international travel documents, Visa, passport.
• Advises clients of international travel requirements such as visas, passports, immunizations, etc.
• Uses available sources such as Government websites, news agencies to stay informed of current international events.
• Interacts with traveler or travel arranger and provides 1st level of contact for customer service and technical issues, including online booking tool, Concur and others.
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit.
• Adheres to DT standards in delivering customer service including telephone and email etiquette and follows prescribed customer service escalation procedure.
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment.

Going the Extra Mile

• A minimum of 3 years of Corporate domestic and international experience.
• High proficiency in using Amadeus is required.
• Bilingual in English and French is required.
• Excellent communication skills via email and phone.
• Excellent verbal and written communication skills are required.
• Must demonstrate industry knowledge.
• Ability to meet and exceed required performance standards.
• Excellent customer service skills are required.
• Knowledge of Outlook skills and basic Microsoft platforms.
• Proficient in producing lowest logical airfare within client’s policy.
• Must demonstrate thorough knowledge of airline ticketing rules and regulations.
• Excellent international airfares and international ticketing, ticket exchange, proficiency and experience.
• Ability to create domestic and international multi-segment, multi-destination itineraries.
• Proficient in Internet searches and online booking processes.
• Accurate and detail-oriented.
• Thorough working knowledge of exchanging and reissue of tickets.
• Works well unsupervised as well within a group.
• Must be able to lawfully work in the US or Canada and have unrestricted work authorization for US or Canada.
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

In addition to Medical, Dental, and Vision benefits, Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com.

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.