Jobs in Devon, Canada

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Requisition #: 636073

Location: Fort Mcmurray, AB, CA, T9K 0B4

Career Area: Hourly & Seasonal

ARAMARK Remote Workplace Services are hiring a Guest Service Associate for a remote lodge near Fort McMurray, AB. The Guest Service Associate is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, acting as a point of reference for guests who need information and resolving or escalating any guest concerns or issues. Responsible for oversight or delegation of responsibilities within the guest services operation. The successful candidate will also be cross‑trained in housekeeping and janitorial services and may be assigned to support these functions as operational needs require. While clerical duties remain the main focus, flexibility to assist in other departments is expected. Organization and good time management skills are a must.

Applications that do not have resumes attached, will not be considered.

• Comprehensive benefit packages are offered
• Transportation is provided out of Edmonton, AB to site
• Rotations are 20 days on / 10 days off

Please note all candidates considered for hire will be required to successfully pass a criminal background check.

Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

• Understand guests needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
• Have previous experience as a housekeeper and/or janitor for cross‑training purposes
• Flexibility to assist in other departments is expected
• Greet and provide customer service to guests while anticipating their needs
• Fulfills special requests made by hotel guests and participates in the organization of special events
• Arrange events, excursions, transportation etc. upon request from hotel residents
• Schedules and assigns daily work assignments to the guest services team and oversees completion of tasks
• Coordinate guest itineraries, prior to the guest’s arrival, for requests received via phone, fax and e‑mail

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

• Previous guest services experience required
• Supervisory experience in a related role preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrates organization skills, accuracy, and attention to detail

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Accommodations for job applicants with disabilities are available upon request.