Jobs at Epic in Canada

Location: Toronto

Other locations: Primary Location Only

Date: Feb 28, 2025

Requisition ID: 1579035

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY’s Health Consulting practice provides comprehensive performance improvement solutions to government, public, and private healthcare organizations across Canada. These solutions are delivered across several strategic service offerings, which include clinical and operational performance improvement, technology and digital transformation (including EHR/EMRs, automation, virtual health, and analytics), program reviews, strategy development and planning, workforce strategy and organizational design, major project/program advisory services, as well as system and care delivery model design and transformation.

We are seeking a consulting leader for the role of Senior Manager – Epic Implementation Advisory. This individual will play a key role in leading teams and supporting the growth of our Epic Advisory and Implementation practice across Canada. As a senior member of the healthcare team, this role will be counted on to provide leadership for Epic-specific accountabilities as well as demonstrating a general acumen across other facets of Digital Health.

• Lead and manage Epic advisory and implementation projects, ensuring alignment with client objectives and timelines.
• Provide strategic technology advisory services to clients during implementation readiness, implementation, testing, go-live, and stabilization phases of Epic implementations.
• Collaborate with clients to understand their business needs and translate them into effective Epic solutions.
• Oversee the design, configuration, testing, and deployment of Epic systems, ensuring high-quality deliverables.
• Develop and maintain strong client relationships, serving as a trusted advisor and point of contact for Epic-related matters.
• Manage project teams, including consultants, analysts, and technical staff, to deliver successful Epic implementations.
• Lead the planning and execution of training sessions and workshops for clients to ensure effective adoption and utilization of Epic.
• Stay current with industry trends, best practices, and emerging technologies related to Epic and healthcare IT.
• Contribute to business development efforts, including proposal writing, client presentations, and identifying new opportunities for Epic-related services.
• Ensure compliance with regulatory requirements and industry standards in all Epic-related projects.

• Lead large-scale client Digital Health engagements and the development of complex deliverables. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
• Effectively lead and motivate teams with diverse skills and backgrounds. Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment.
• Generate, pursue, and close new business opportunities. Develop and maintain long-term client relationships and networks.
• Demonstrate deep strategic thinking, technical capabilities, and professional knowledge.

• Minimum of 7-10 years of experience in technology consulting, with a focus on Epic advisory and implementation.
• Bachelor’s degree in business, health administration, technology, or equivalent experience.
• Epic certification(s) in relevant modules (e.g., EpicCare Ambulatory, EpicCare Inpatient, Epic ASAP, etc.) is desirable.
• Proven track record of successfully leading and managing Epic implementation projects from inception to completion.
• Strong executive-level presence with the ability to motivate and influence key decision-making with diverse stakeholders.
• Strong understanding of healthcare workflows, clinical processes, and revenue cycle management.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.

We’re looking for people that are passionate about Epic system implementation, at the top of their game, but who would like to continue to grow their subject matter expertise and help others around them achieve their potential.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes comprehensive medical, prescription drug, and dental coverage, a defined contribution pension plan, a great vacation policy, and a range of exciting programs and benefits designed to support your physical, financial, and social well-being.

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued and our people feel a sense of belonging.

EY exists to build a better working world, helping to create long-term value for clients, people and society.