puestos en Bmo en Canadá

Descripción de la vacante

A leading financial institution seeks a High Value at Risk Collection agent to manage high-value accounts remotely. The role requires excellent communication, problem-solving, and negotiation skills to effectively engage with customers and provide sound solutions. Candidates must have a strong understanding of debt-collection practices and Canadian privacy laws. The position offers a flexible work environment and a salary range between $43,200 and $80,300 based on experience and qualifications.

Servicios

Formación

• Extensive knowledge of BMO Retail lending products and procedures related to collections.
• In-depth understanding of Canadian Privacy Legislation and the Collection Act.
• Ability to work independently or as part of a small team in a fast-paced environment.

Responsabilidades

• Negotiate solutions with customers regarding their obligations.
• Educate customers on financial products and consequences.
• Manage sensitive customer situations effectively.