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AV Technician - Hilton Abu Dhabi Yas Island
Job summary
A global hospitality company in Abu Dhabi is seeking an AV Technician to set up audio and video equipment and ensure a high-quality guest experience. The role requires troubleshooting technical issues and collaborating with various teams during events. Candidates should be proactive, possess strong communication skills, and demonstrate a commitment to customer service. Previous experience in a similar role, particularly within the hospitality sector, is highly advantageous.
Qualifications
- Experience in customer service and technical support.
- Knowledge of audio, video, and lighting equipment.
- Ability to troubleshoot technical issues effectively.
Responsibilities
- Set up audio and video equipment to meet event requirements.
- Troubleshoot and resolve technical issues during events.
- Work collaboratively with the Conference and Banqueting team.
Skills
An AV Technician is responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience while troubleshooting issues and providing solutions.
As an AV Technician, you will be responsible for setting up audio, video, and lighting that meet requirements to deliver an excellent Guest and Member experience. You will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Meet and exceed customer expectations consistently
- Set up audio, video, and lighting to meet requirements
- Troubleshoot technical issues, pinpoint faults, and offer remedies during events
- Work closely with the Conference and Banqueting team
- Comply with hotel security, fire regulations and all health and safety legislation
- Knowledge of front of house equipment and property management systems
- Attend appropriate training courses when required
- Ensure compliance with brand standards
- Assist other departments wherever necessary and maintain good working relationships
- Be environmentally aware
Skills:
- Knowledge and experience of computer-based programs and the installation of IT equipment
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Flexibility to respond to a range of different work situationsi>
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a similar role in the hotel/leisure/retail sector
- Knowledge of Video Conferencing, trussing, and rigging
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Abu Dhabi Yas Island
Full‑time
Hilton Hotels & Resorts
Engineering, Maintenance and Facilities
Role Level: Entry‑Level
Work Type: Full‑Time
Country: United Arab Emirates
City: Abu Dhabi
Company Website: http://stories.hilton.com
Job Function: Information Technology (IT)
Company Industry/Sector: Hospitality
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.