Job title : Team Leader - Regional Property Lead.Technology Information
Job Location : Eastern Cape, East London Deadline : July 22, 2025 Quick Recommended Links
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Job Description
Mission / Core purpose of the Job :
- To ensure successful service delivery enablement to MTN Customers (consumer / enterprise / digital) through effective project management.
Context : ISO9000, ISO9002
- Highly competitive environment with customer focus as a key differentiating factor
- Rapidly changing and highly regulated environment
- Rapidly changing and developing technology environment
- Customer demand for alternative technologies, improved performance and cost savings
- High risk and pressurised environment due to organisations’ increasing reliance on IT infrastructure
- Compliance to standardisation issues and project management standards and procedures
- Within the legal, regulatory and commercial environment of South Africa e.g. BEE legislation
- Compliance to company policy
- Dynamic nature of national and international trends and practices
Responsibilities
Key Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)
Task Complexity :
Project Execution Planning :
- Responsible for the execution planning in the region including the scheduling of project resources required to meet and exceed project targets
- Responsible for obtaining the project implementation deliverables including order specifications and milestone target dates from Project Manager
- Ensures the allocation of planned work to appointed contractors / suppliers in accordance with contractual obligations
- Ensuring that suppliers / contractors are aware about the capacity and capabilities required to support MTN
- Allocation of accountable project engineers within the region
- Ensuring the communication plan between the implementation team, Project Manager and the commercial teams are clearly defined and understood within the region
- Attend project kick-off meeting to clarify complete corporate customer requirements and deliverables pertaining to transmission and radio access infrastructure.
Project Execution Management :
- Accountable for end-to-end implementation of all approved projects within the region.
- Ensure that leased FTTx and microwave transmission links are supplied to EBU Customers within agreed target dates and quality standards.
- Ensure that required Access infrastructure such as macro, micro and indoor DAS, TX high sites etc… are supplied within agreed target dates and quality standards.
- Ensure that the responsible project engineers and suppliers are diligent in the updating of Network Information Management System.
- Monitor all output related workflow actions and ensure that they are completed in accordance with the project plan dates.
- Monitor all input related workflow actions by contractors and ensure they are completed promptly in accordance with the project plan dates and contracted SLAs.
- Proactively identify quality and schedule delivery risks and generate risk mitigation alternates for the Project Manager.
- Apply active operational decision-making in the best interests of MTN and its Customers
Project Reporting :
- Provide weekly project progress reports to Project Manager.
- Provide implementation feedback to Project Manager on ad-hoc basis.
- Ensure the supply of accurate and good quality reports.
Project Stakeholder Management :
- Collaborate and liaise with the other departments and work streams in order to assist in the facilitation of a seamless integration of all relevant access technologies
- Ensure that suppliers / contractors espouse MTN values at all times
- Attend all meetings involving scope change and communicate impact thereof
Project Close Out :
- Attend project close-out meetings to confirm deliverables pertaining to transmission and radio access infrastructure are in accordance with corporate customer requirements and deliverables.
Special Projects and Support :
- Assist with managing special projects as and when required.
- Assist head office during tender evaluations.
- Assist head office staff in responding to RFPs.
- Assist in the POCs and field trials of new supplier solutions.
- Assist Project Managers and Process analysts in process optimisation initiatives.
Supervisory / Leadership / Managerial Complexity :
- Lead and supervise regional project teams to ensure that product and service targets are exceeded.
- Supervision of project engineers responsible for implementing transmission and radio access infrastructure projects.
Role Complexity :
- Dependant on performance of project engineers, contractors and suppliers.
- Dependant on performance of third party land lord representatives.
- Efficiency of workflow processes and internal support functions.
- Play an integrating role across different functions, systems, processes and areas of work.
Lateral Dimensions :
- Creativities (improvement / innovation inherent)
- Identify additional business opportunities for MTN.
- Investigation of new technologies and approaches
- Formulate and substantiate assumptions in an environment where historical data is not available.
- Improvement on processes throughout the project
- Identify dependencies across the work streams that may negatively impact on each other and take appropriate action to mitigate or eliminate the eventual possible impact
- Rapidly changing technology environment requires flexibility
- Insufficient / lack of technical knowledge of sponsors and project owners
- Reliance on system inter-operability and stability
- Lack of support and buy-in from stakeholders
- Lack of availability of sufficient skilled resource for projects
- Budgetary constraints that impact on the project objective.
Poor stakeholder management.
- Individuals not having line authority over the resources that s / he interacts with.
- Project resources often have line responsibilities as well and only work on a project part time.
- Ineffective induction of project teams into specific project methodologies and processes
- Collaboration : Refers to formal and informal relationships
Responsibility towards :
- Direct reports - Senior Manager - Regional Network Operations (administrative – conduct & behaviour)
- Key customers - EBU – CBU – DBU and associated customers
- Key suppliers - Transmission planning, Transmission Suppliers, Radio planning, BTS and Radio Equipment Suppliers, Project Managers, Leased TX link suppliers. Leased DAS suppliers. Leased Mast suppliers. Equipment vendors – product specifications, quotations, consultancy, equipment. Budgets reports, services regarding procurement.
- Other Relations - all key stakeholders including third party suppliers and operators, sponsors (budgets and mandates), Legal and Regulatory, etc.
- Discretionary Space : The degree to which individuals are allowed to exercise independent thought and judgment.
Independent thought and Judgment :
- Personal leadership and time management.
- Use own discretion where procedures do not apply.
- Ensure that national procedures, standards and specifications are complied with.
Authorities :
- Take any recommended action (as per vendor documentation) in the repair / maintenance of any equipment.
- Request assistance from colleagues or support staff as required.
- Halt any activity in progress in their environment which : -
- Are / may be traffic affecting and have not been recorded in the events log.
- In any way jeopardise the integrity of the network.
- Does not comply with MTN specification.
- Fails to meet safety requirements.
- Approve / reject plans and quotes for all new projects.
- Accept the completed projects from the contractors, after any outstanding observations have been rectified.
- Accept / reject transmission links, BTS and DAS from service providers, vendors and leased transmission link or DAS suppliers
Education :
- Minimum 3 year diploma / degree in engineering / technology
Experience :
- Minimum of 3 Years experience in the telecommunication industry (preferably in the Radio & Transmission Implementation environment).
- Sound project management experience will be advantageous.
Training :
- Transmission systems
- GSM training
- Project Management
- General technological principles
- Analytical Thinker - Manages the alignment and execution of tactical activities
- Problem Solver - Assists in solving business challenges but looks to others for advice and guidance
- Operational Value Creator - Executes on innovative commercial practices and identifies areas for continuous improvement
Heart – Emotionally Intelligent
- Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow
- Supportive People Manager – Is self-aware and supports team capability development through opportunity creation for realising potential
- Relationship Manager - Builds relationships with customers and teams to uphold the MTN brand
Hands – Results Focused
- Results Achiever - Drives team objectives and contributes to sustainability of results
- Operationally Astute - Clarifies priorities, plans, organizes and co-ordinates the work of others
General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.)
- Prepared to work long hours.
- Must be able to climb towers and high structures.
- Overtime duties are essential when doing network effecting cut overs.
- Minimum requirement is a current EB code 8 drivers licence.
- Vehicle as per fleet management discretion / policy.
- Driving in high-risk areas and travelling long distances is mandatory.
- Working at elevated heights and in extreme environmental conditions is a requirement.
- The use of safety climbing equipment while working at elevated heights is compulsory.
- Competent in the use of mechanical & electrical hand tools.
KPA Quality Standards
- Turnaround time of service provision to MTN’s customers.
- Quality Control of service provision to MTN’s customers.
- Stakeholder relationship management.
- Clearly defined communication plan
- Timeous implementation of Implementation projects within region
- Supplying of all links to EBU customer on time and within agreed quality standards
- Timeous delivery of access infrastructure
- Consistent monitoring of workflow actions to prevent delays in projects
- Degree to which risk are mitigated
- Timeous and accurate delivery of reports
Special Projects and support :
Qualifications
Education :
- Minimum 3 year diploma / degree in engineering / technology
Experience :
- Minimum of 3 Years experience in the telecommunication industry (preferably in the Radio & Transmission Implementation environment).
- Sound project management experience will be advantageous.