A leading electrical solutions provider in Johannesburg is seeking a motivated Technical Support Specialist. This role requires expertise in troubleshooting electrical products and systems, ensuring smooth operations for customers. Candidates should have a diploma or degree in Electrical and at least 3 years of relevant experience. Strong problem-solving skills and excellent communication abilities are essential, along with the capability to manage customer inquiries effectively. Occasional travel for on-site support may be necessary.
Qualificações
3+ years' experience in the electrical field.
Prior experience in technical support or customer service.
Familiar with industrial electrical equipment or automation devices.
Responsabilidades
Conduct and assist customers in fault-finding and troubleshooting.
Respond to customer inquiries regarding electrical products.
Document customer issues and resolutions accurately.
Conhecimentos
Knowledge of electrical systems
Strong problem-solving skills
Excellent communication skills
Ability to work under pressure
Formação académica
Diploma/degree in Electrical
Descrição da oferta de emprego
A leading electrical solutions provider in Johannesburg is seeking a motivated Technical Support Specialist. This role requires expertise in troubleshooting electrical products and systems, ensuring smooth operations for customers. Candidates should have a diploma or degree in Electrical and at least 3 years of relevant experience. Strong problem-solving skills and excellent communication abilities are essential, along with the capability to manage customer inquiries effectively. Occasional travel for on-site support may be necessary.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.