User Experience Researcher jobs in United Kingdom

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you'll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.

Why be a Lead Data Scientist at THG Beauty?

The Lead Data Scientist will be tasked with analysing and interpreting complex datasets to deliver actionable insights that drive business decisions, focusing on process improvement and performance optimization. You will be engaged in advanced statistical analysis, machine learning model development, and predictive analytics. The ideal candidate will possess extensive experience in data science, with a strong background in team collaboration and management. Excellent communication skills are crucial, as you'll interact with stakeholders to translate data insights into strategic recommendations. Additionally, you will work across various beauty sites, handling millions of data points from different countries and regions.

As a Lead Data Scientist, you'll:

1. Work closely with cross-functional teams to understand business challenges and take ownership of technical solutions, identifying opportunities for value creation.
2. Strong experience in designing and implementing robust ML frameworks.
3. Effectively communicate model insights and recommendations to senior stakeholders.
4. Proven ability to develop scalable models and select the most effective one for each situation.
5. Comfortable working independently as well as collaborating within a team.
6. Continuously monitor and assess the performance of existing models.

What skills and experience do I need for this role?

1. Proficiency in Python programming
2. Hands-on experience with machine learning models (regression, classification, segmentation, time series, recommendation engines), with the ability to develop these into meaningful, actionable models
3. Experience in deep learning techniques
4. Experience in designing and executing A/B testing to validate models and strategies
5. Strong SQL skills for data querying, manipulation, and model integrations
6. Excel skills for data analysis
7. Experience in the Retail/E-commerce industry is an added advantage
8. 6+ years of experience in data science.

What's in it for me?

Career Development

1. Access bespoke development programmes that have been designed and developed by our in-house L&D team.
2. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

1. 25 days annual leave plus bank holidays.
2. Don't want to work on your birthday? We don't either! Enjoy your day off on us!
3. Enhanced maternity and paternity pay, depending on length of service.
4. Up to 10 days compassionate leave.
5. Buy back up to 3 days each year.
6. Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

1. Access face-to-face and virtual appointments with our in-house GP.
2. Access our in-house CBT therapist.
3. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
4. State-of-the-art on-site gym.
5. Access to our on-site physio.

Other Perks

1. Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
2. Subsidised bus pass from Manchester City Centre to our ICON office.
3. Up to 50% staff discount on THG brands.
4. On-site staff shop.
5. Access to on-site barber.
6. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
7. Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.