User Experience jobs in Canada

Skylab is a digital agency specialising in digital strategy and web software development. We are looking for an experienced Senior UX / UI Designer with a passion for digital to join us. This is a key role as part of the senior team at Skylab, working closely with lead and senior developers, digital strategists, senior project managers and account directors.

Founded in 2005, we are now firmly established as one of the leading digital innovation agencies in the country and were voted one of the UK’s top ten Future Leaders by Creative England, out of a field of over 500 creative businesses.

We are based near Media City in Trafford Park Village, Manchester and we are growing our team, delivering work on behalf of key clients on multi-year projects.

Skylab has a talented team, a great culture, great clients, creates world-class work and has digital innovation at its core. We care greatly about both the quality and the craft of our work.

Not everything below is essential, as long as you have a lust for knowledge. We will happily talk to you about your natural strengths and also the areas that you are keen to improve.

Skylab is a wonderful journey and we are here to help you every step of the way.

We believe in:

1. Happy staff.
2. Creating world-class work, on a world stage.
3. Creating a family atmosphere.
4. A strong focus on work-life balance.
5. Having a great environment that is definitely not corporate.
6. An open door policy with the CEO.

A competitive salary based on experience.
Flexible working hours to avoid traffic or help with family duties.
30 days paid holiday (22 + 8 UK national holidays).
Pension contribution.
A top of the range MacBook Pro with a high-quality second monitor.
Personal development time to improve your individual skills in any area you choose.
Time dedicated to exploring new technology and ways of working.
Regular socials and bi-annual company away days.
Fast, dedicated and uncontended fibre connection.
Free parking.
Free secure storage for bicycles & motorbikes.
Shower for cyclists, runners and gym users.
Free tea, coffee and other treats.
Free eye tests.
Childcare voucher scheme to reduce childcare costs.

1. Be the authority for user experience within the agency, owning and defining all the processes and deliverables for UX.
2. Conduct interviews and workshops with real users to gain insight and establish user needs.
3. Conduct user tests to evaluate existing products or services and review the success of new prototypes.
4. Use a blend of qualitative and quantitative measures to develop user insights and steer the direction of our projects.
5. Work alongside our digital strategists to develop information architecture, user journeys, wireframes and prototypes.
6. Include our clients in the decision-making process.
7. Ensure that the user is considered throughout the project lifecycle.
8. Continuously improve and expand our UX services portfolio.

1. Create design assets including responsive user interfaces.
2. Create in-page assets such as imagery and infographics for websites and applications etc.
3. Have a good understanding of HTML & CSS, Bootstrap and experience with WordPress.
4. Work in collaboration with our developers to ensure design assets are handed over to the development team efficiently.
5. Advocate a mobile-first design approach.
6. Continuously improve our design toolset with a view to improving collaboration and efficiency across the team and our clients.
7. Support Skylab’s sales and marketing teams, designing concepts for tenders, creating marketing materials for our various channels, including events and social media.

1. Have a user-centric philosophy.
2. Experienced at working in a fast-paced digital agency environment or with digital product development teams.
3. Self-managing.
4. Strong creative skills.
5. Strong documentation skills.
6. Strong wireframe, prototype and design skills using industry standard tools.
7. Are a great communicator.
8. Have line-managed or coached other team members.
9. Show commitment, tenacity, a positive attitude, an open-minded approach and the ability to learn and adapt to changes that may arise via clients, team members or new evidence.
10. Comfortable running client-facing workshops to elicit requirements.
11. Regularly attend events to learn about the fields of UX, design and digital product development.
12. It is not essential but it would be beneficial if you had complementary creative skills, such as motion graphics, video production or photography.

Competitive salary depending on experience and ability.

Please tell us why you want to be our new Senior UX / UI Designer and what you can add to our offering of digital strategy and production.

Please send your covering letter and CV to careers@studioskylab.com.

Good luck and no agencies, please.