User Experience Researcher jobs in United Kingdom

As an Experience Design Researcher, you will lead and deliver end‑to‑end research projects that uncover user needs and behaviours. You will design and execute qualitative and quantitative studies, synthesise findings into actionable insights, and present these to stakeholders to influence product and design decisions. You will work both tactically and strategically, supporting agile product teams and contributing to the development of user‑centric experiences across digital and in‑store channels.

You are a curious and pragmatic researcher with a passion for understanding people and solving complex problems. You are comfortable working in dynamic, cross‑functional teams and have a track record of delivering impactful research. You are confident in engaging stakeholders, facilitating workshops, and translating insights into compelling narratives. You thrive in environments where you can champion the voice of the user and contribute to a culture of continuous improvement.

• Proven experience conducting qualitative and quantitative research across the product development lifecycle.
• Ability to synthesize insights from multiple sources into actionable recommendations.
• Strong stakeholder engagement and communication skills, including workshop facilitation.
• Experience working in agile, cross‑functional teams on digital and omni‑channel products.
• Familiarity with research and analytics tools such as Maze, Attest, Miro, or Google Analytics, or willingness to learn.

We are committed to being a truly inclusive retailer so you'll be welcomed whatever you are and wherever you work. Around here, there's always the chance to try something new—whether that's as part of an evolving team or somewhere else across the business—and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.

• Colleague discount: save 10% on your shopping online and in‑store at Sainsbury’s, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
• Pensions scheme and life cover.
• Performance‑related bonus of up to 10% of salary, depending on company performance.
• Annual holiday allowance and the option to buy up to an additional week’s holiday.
• Season ticket loans, cycle to work scheme, health cash plans, salary advance.
• Access to a great range of discounts from hundreds of other retailers.
• Employee assistance programme.
• Up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.