Board jobs in United Kingdom

You will be providing a professional and comprehensive administrative and secretarial support to the Board of Directors (Trustees), Chief Executive Officer (CEO) and Executive Management Team (EMT). Whilst managing and overseeing the Business Support Team Leader, ensuring efficient processes, and contributing to overall business planning and performance.

Prior experience as a Personal / Executive Assistant is a necessity for this position, supporting at a senior level within a charitable organisation would be highly beneficial.

• Provide support to the CEO, EMT and Board of Directors for diary management, arranging and coordinating meetings and events, organising venues and resources as required.
• Directly line manage the Business Support Team Leader, including supervision, performance management and professional development.
• Advise on the annual calendar of the Trusts Board meetings and tasks and maintain appropriate records.
• Responsible for the organisation and coordination of Board and Sub‑committee meetings in conjunction with the Chair of the Board and the Chairs of the Committees.
• Liaise with the Chair, Directors, CEO and EMT to schedule any other meetings and events as required, some of which may be critical and urgent.
• Work with the Chair to develop Board meeting agendas, and make arrangements for presentations and internal/external speakers.
• Prepare meeting agendas, collate and distribute meeting minutes, reports and other papers in good time for Board and other meetings. Follow up on any agreed action points with those responsible and inform the Chair of progress. Send papers to Directors by post and email if requested.
• Provide efficient secretarial assistance for meetings, such as sending meeting invites and virtual log‑ins, managing room bookings and arranging refreshments. Assist Directors with travel arrangements and the payment of expenses when required.
• Attend meetings as required (some of which may be out of hours) and take accurate and professional minutes of Board meetings, sub‑groups and any ad‑hoc meetings and maintain a record of attendance and apologies.
• Support the EMT with tasks including system administration (including software and telephones), and provide training, guidance and updates as required.
• Monitor and respond to incoming emails from the MHCT info@ inbox, forwarding emails to the appropriate recipient(s) within the Trust and perform general administration of the info@ account.
• Use a customer‑centred approach, providing a comprehensive administrative support service to internal projects, staff members, external stakeholders and service users.
• Provide full telephone support within the wider office ensuring that anyone contacting the Trust is dealt with empathetically, professionally and with respect.
• Prepare and issue all written communications, emails and letters on behalf of the CEO, Board of Directors and EMT, maintaining records of all correspondence and filtering incoming communications as necessary.
• Ensure copies of statutory policies and other documents approved by the Board are recorded, reviewed and published as agreed and as per governance requirements and internal processes.
• Take minutes and produce them accurately within specified deadlines, including attending Directors meetings, sub‑committees and accompanying the EMT to various meetings, some of which may be outside office hours.
• Be fully conversant with the Memorandum and Articles of Association for the Charity and the Terms of Reference of its Committees and advise the Directors on matters of governance and procedure.
• Ensure the Trust Board is properly constituted, maintain copies of current terms of reference and members of committees/working parties, and confirm meetings are quorate and all disclosure/conflict of interest requirements are met.
• Support the Executive Team to ensure official and legal records are up to date, for example Charity Commission and Companies House records.
• Maintain a record of signed minutes of meetings and ensure copies are sent to relevant parties upon direction from the CEO/Chair and are published as agreed at meetings.
• Maintain membership records of each Director’s term of office and attendance and alert the Chair in advance of any impending Director (Trustee) vacancies and non‑attendance at meetings.
• Support the Chair, CEO and HR in the recruitment process for Board Directors (Trustees) and contribute to the induction of newly appointed Directors.
• Establish and monitor the appraisal and performance review cycle for the Directors Board.
• Support senior managers with the production of reports, letters, emails and other communications and carry out any other administrative tasks including photocopying, faxing, emailing, scanning, laminating and binding.
• Ensure the Bid Register is kept updated and liaise with other team members and stakeholders as required, ensuring organisation files and documents are kept updated.
• Provide support with bids and tenders: set up bid folders, download documents, submit clarification questions, check responses and manage communication via portal, completing due‑diligence sections and overseeing contract and sub‑contract document collections.
• Maintain governance documents, files, contact details, activity data as required throughout the organisation.
• Set up, develop and maintain appropriate filing systems, both hard copy and electronically.
• Work within the boundaries of confidentiality appropriate to sensitive and confidential information and manage information effectively in accordance with legal requirements.
• Book and prepare meeting rooms, ensuring required equipment and resources are available and set up for use (e.g. projectors, screens, flipcharts).
• Provide meet and greet and hospitality to visitors attending meetings with the Directors and/or EMT.
• Participate in personal development by undertaking training specific to the job role.
• Assist in any project work as required.
• Maintain and support the ISMS information management system for information security, access and to coordinate and support with internal annual audits including preparation and resulting actions.
• Carry out any other duties as reasonably required.

We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care.

• 28 Days annual leave + 8 days bank holiday (pro rata for part time employees)
• Workplace pension scheme
• Employee Assistance Programme
• Free on‑site parking
• Comprehensive training and development opportunities
• Exclusive deals and discounts on products and services
• Friendly and supportive working environment

• Excellent verbal and written communication skills with the ability to communicate at all levels, verbally, face to face, by telephone and in writing.
• Effective interpersonal skills and the ability to communicate on a variety of levels with colleagues, Directors and professionals from other external organisations developing good working relationships.
• Demonstrate tact, diplomacy and an ability to operate with a high degree of flexibility and adaptability and in strict confidence.

• A pleasant, approachable manner with a mature professional approach to working.
• Willingness to adopt a flexible approach to work, as the post holder may occasionally be required to work outside of normal working hours.
• The quality to work on one's own initiative; prioritise a varied work programme whilst being under pressure.
• Complete confidentiality and integrity for the material and information that is exposed during the day‑to‑day role.

• GCSE or equivalent English and Maths grade C or above.

• Private Secretaries Certificate or Diploma / NVQ Level 2 or 3 in Business Administration or previous PA experience.
• Knowledge of Trust Board procedures and legislative requirements.

• Sound knowledge of confidentiality and data protection; the postholder must handle private, confidential and sensitive information and maintain confidentiality with regard to all work and information, particularly that provided by EMT and Trustee Board.
• Ability to work unsupervised at times and autonomously using own initiative, managing own time effectively and prioritising own workload.
• Innovative approach, utilising technology solutions to perform administrative tasks efficiently and effectively.
• Conversant in the use of the full MS Office suite including PowerPoint and Excel.
• Good level of organisational skills.

• Able to work at times convenient to the Trust Board, including evening meetings.
• Able to travel to meetings.
• Available to be contacted at mutually agreed times outside of normal working hours.
• Post is subject to an enhanced + barred list DBS check and the postholder must maintain a subscription to the DBS update service.

• Proven experience of working as a PA to senior and executive managers/directors.
• Experience of diary management, organising meetings, conferences and events.
• Experience of attending and minuting meetings.
• Experience of using a range of IT applications such as Email, facilities, Microsoft Word, Access, Excel, PowerPoint including a laptop.
• Experience of supervising a team in a busy office environment and to deadlines.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name: Murray Hall Community Trust

Address:

Murray Hall Community Trust St. Marks Road Tipton West Midlands DY4 0SL

Employer's website: https://www.murrayhall.co.uk

Email your completed application form to HR@murrayhall.co.uk or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 25/02/2026.

For an informal discussion please contact Michael Duckett on 01902 826 513.

Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, please submit your application as soon as possible.